An easy to use apartment rental website with more apartments than any other website for the SU area.
Apartments appears apealing at first sight but not worth it. It is a rather pricey apartment with added costs such as parking and extra storage. All in all the apartment is ok. However Floors are only painted concrete which gets super super cold during the winter months and impossible to heat up. A handful of windows cracked from top to bottomIn various apartments mid January and they were not fixed until mid May. Tenants paid full price for their luxury apartments with blue duct taped windows. Climate control is easy to use but extremely noisy and irritating. However the noise from the heater/AC disguises the vexing noise from the streets and all the drama happening on street level. Area is not that great.Violent Crime happens too often. There have been shootings and stabbings a few blocks away. However safety is good. Lobby and elevators are key card accessed. The worst about Merchants Commons is dealing with the property Manager's office. It can be a real pill- not always but too often. There is a tendency to arrogance and they pretty much only want to answer back requests if they want to. Get used to have concerns, questions and complaints ignored. As it happens if you go to the property manager to talk to him about urgent repairs that has not commenced his first concern might be wether you've made an appointment to talk to him in person. I feel they can be unapproachable and I feel like a burden each time we need to communicate something to the main office. It is a feeling we share with other tenants. I hope it is something they will work on changing but so far having lived here for a year I have seen no intention to change how they treat their tenants.
I have lived at the Nob Hill apartments for 8 months and it was a nightmare. First off the residents are hostile and I don't blame them because the apartments are poorly made and maintained. They call the police for "loud footsteps" and file a complaint so you are called to court after the police comes to your door twice... Also, it takes at least two phone calls for someone to come out in 2-3 weeks to fix the old facilities like the kitchen sink, bathroom sink toilet and the electric fuses... The aforementioned complaints about the strong odor in the hallways are true because it always smells like puke, urine, food, and fermented trash on every floor. The elevators have a worse smell and are at least 50 years old so they are usually out of order or extremely slow. Your life may feel threatened everytime you take the elevator because it shakes and makes screeching noises. Additionally the laundry machines are usually out of order as well. Furthermore, you have to pay a security deposit they will try very hard to not give back. When you sign the lease they have you on lock down for at least 8 months before you can exit the lease and pay a exit fee of $700 as well as an official document that explains a legitimate reason for leaving. They have a grace period until the 5th of every month but they charge you $50 after and another $75 after the 15th which accrues as a remaining balance so if you are unaware of these accruing late fees that beget more late fees after the 5th and 15th you can easily lose your security deposit. Also if you are usually good at making payments on time it does not matter because even if you sent the payment on time, the book keeper does not process your payment on time on their computer so you are liable for late fees if you do not have any proof or receipt. As a student if you do not have a car you should forget going to school on time because the buses are so packed that people push and shove to be within the bus's capacity because otherwise you have to wait for the next bus assuming it comes on time or comes at all (but it usually does not). Just save your time and money and skip this place -trust me and thank me later