In mybook® Car Collection (edit)

Added to your car collection.
Removed from mybook!

We took this business out of your car collection.

Vin Devers Autohaus of Sylvania

Map & Directions
(5 Reviews)

5570 Monroe St, Sylvania, OH 43560

(419) 885-5111

OPEN NOW
Today: 7:30 am - 6:00 pm
63
YEARS
IN BUSINESS
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Add to mybook

This listing has been
added to mybook.

This listing has been
removed from mybook.

The Best or Nothing.

General Info
"Vin Devers Autohaus of Sylvania is the Authorized Audi, Mercedes-Benz & Sprinter dealer for the Sylvania, Greater Toledo, Northwest Ohio & Southeast Michigan area! We have been a family owned and operated auto dealer for over 50 years. Vincent Devers got his start as a Tool and Dye maker in Toledo, Ohio. After many years of hard work, he decided to take a sales position with a local dealership. Since then, Vin Devers Autohaus of Sylvania has been an authorized dealer for DeSoto, Dodge, Plymouth, Mercury, Lincoln, and Triumph vehicles. Today, we offer the full lineup of new Audi, Mercedes-Benz & Sprinter models."
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours

Extra Phones

Phone: (419) 885-5921

Phone: (419) 882-2154

TollFree: (888) 847-9535

Services/Products
Certified francise Mercedes-Benz and Audi dealer, parts and accessories work on all makes/models
Brands
Mercedes-Benz
Payment method
all major credit cards
Associations
Bbb Better Business Bureau
Other Emails

Categories
Automobile Body Repairing & Painting, New Car Dealers, Used Car Dealers
Other Information

Parking: Lot, Free

Wheelchair Accessible: Yes

Provided by

Reviews

Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
Share Review

Like this review? Share it on your social network to get the word out!

Not H.

08/14/2017

Overall
Professionalism

So from my initial inquiry it was an unpleasant experience but I really wanted the vehicle due to the rarity of both the vehicle and color combination-so I held out hope. I also thought that even though I was purchasing a pre-owned luxury vehicle I was purchasing from a new Audi & Mercedes-Benz dealership so there was no way that the vehicle would be in absolute horrible shape as a trade-in or else it would have been sent to auction. I could have not been more incorrect. Had initially asked a litany of questions during my inquiry and throughout the sales process the answers were never provided. These questions included but were not limited to if the vehicle had any rust (it did but was never disclosed to me), if the leather had any tears or burns (there are several that were also never disclosed), and if there was any significant other interior or exterior damage (the front bumper cover is cracked). During negotiation the gentleman whom I dealt with was not overtly friendly and due to this I attempted to deal exclusively with the Sales Manager due to a lack of responsiveness-he ultimately snapped at me when I told him I was trying to deal with the Sales Manager directly and they never stepped in to assist.

I flew in from Washington DC and I would have to say the only highlight of the purchase was the porter that was sent to pick me up from the airport and drove me back to the dealership. If I could give this dealership less than "1" star I would. I have purchased luxury cars from dealerships throughout the country and can honestly say that this was my absolute worst experience and vehicle purchase. I honestly do not know how this dealership stays in business. The car I purchased from them is presently parked in my driveway undriveable.

Amr K.

10/02/2014

Overall

they give me written promise on fixing the Check light engine, the Sales man were avoiding me for a month, finally the Manager answered me instead and send a driver to fix the car.

I wrote down the code numbers before they fix the car and I texted them the numbers to keep a records.

After they take the car to fix it 2 times and take them too long every time to comeover, the check light keep coming back with one of the SAME OLD CODES and NOT new one.

It’s true that they tried to fix it, but It seems that the car had an issue that they couldn’t fix before they sell it and they choose to sell it with a promise of fixing it then eventually through it all on the customer after few months. I paid price for a car without Check Engine issue and it’s their problem.



I have documented everything with proofs in case I needed to use them in future

ragrwa

01/27/2012

Overall
Wow!!!! they really clean the...

Wow!!!! they really clean the place up well. Everything looks great and everyone was extremely nice and helpful. Don't think I will shop anywhere else. Check it out!!!

wagrra

01/27/2012

Overall
My Sales rep was very patient ...

My Sales rep was very patient with me. I told him what interests that I have for a vehicle and he showed me what he thought would be a great fit. I am very happy with the vehicle I purchased from Vin Devers Autohaus and would recommend you should visit them as well when you are looking to purchase or lease your next vehicle.

drdock

10/07/2008

Overall
Fantastic Servicing

I would like to recommend Vin Devers Autohaus of Sylvania Ohio

I drive down from Ann Arbor Mi and get my cars serviced there- It is wonderful to have such professional, caring people!!