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BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

Extra Phones

Phone: (603) 352-0035

AKA

Animal Tracks-Monadnock Humane

Monadnock Humane Society Shltr

Categories
Humane Societies, Animal Shelters, Animal Removal Services, Pet Stores, Pet Training, Pet Sitting & Exercising Services

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Reviews

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Hayley F.

10/12/2016

Overall
Expertise
Professionalism

I had to surrender a stray cat, and the staff here where more than helpful! None of the other shelters in the area would help me since I didn't live in that town. The staff was very responsive over email and with calls. They let use bring the cat in within a day of contacting them, and he is currently healthy and up for adoption.

Penny G.

01/17/2014

Overall

Recently, my daughter and son-in-law went to this facility to inquire about dogs available for adoption. They arrived during posted "open" hours but were told the dogs "couldn't be seen," that "they weren't ready." They were met with arrogance and rudeness, and turned away.

magperson

12/17/2012

Overall
Poor communication and lots of...

Poor communication and lots of arrogance. Try to remember that people are coming to give homeless pets a home. The interaction with the staff lost a pet a very nice home.

amy.spitzfaden

12/17/2012

Overall
This was one of the least sati...

This was one of the least satisfying experiences I have ever had not only with pet adoption but with any sort of business interaction. We had an unpleasant experience on Sunday trying to look at a puppy and driving 40 minutes to find that they were too understaffed to help us, giving us an estimated waiting time of an hour or two, and were very unwilling to apologize for not letting us know these expectations ahead of time when we had said the day before that we would be returning Sunday. When I spoke to the supervisor she had a similar attitude and also criticized us instead of apologizing for the unhelpfulness of their staff. I ended the conversation with the woman unwilling to apologize, simply telling me that she "couldn't be expected to have staff members that lay out the whole process every time" and pretty much made it clear that they were not interested in making this a good experience for customers. I would strongly recommend looking at other shelters.

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