What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
I have bought tires for two of my cars at this location. But the service that we are supposed to get after the purchase (tire rotation, free flat tire repair) is non- existent. They always make excuses to stay away from those services such as needing an appointment, the lift not working, the flat is in the wrong place and on and on. So I will never use this location again.
Not a great experience, bad diagnosis. Went in for my a/c problem as it was blowing hot air, paid almost $100 for 1hr diagnosis and was recommended for new a/c compressor for $900 as they told compressor is not kicking in. I took their word as I don't want to spend more for diagnosis at another place. I replaced a new compressor using a mechanic friend but still compressor won't work. Finally turned out to be a minor electrical wire harness issue that costed less than $80 to fix. spent $400 replacing the compressor for nothing.Another time went to replace tires for my other car as I had some warranty on it. They told warranty does not cover it, the guy did not even look at the tires. I still bought a cheap tire and told them to balance all wheels and they put the wheels back without even balancing the wheels that had old tires. I made them balance it after they checked with the mechanic who did the work. Very bad customer service and only interested in making money. Their suggested other repair costs are way high compared to AAA near by. Twice bitten, will never take my vehicles to them. Front desk rep is horrible to speak with, both the young girl and a new guy who came in.
I am very happy to find an automotive repair shop that is both honest and prompt. I use my car for work and need it most every evening. I was stranded in Buford with a broken axle. Had it towed to John's shop. He was very honest and reasonable. He had me back on the road for work the next evening. I am happy to find a new mechanic. I have a list of maintenance items that I am taking to him the next day I have off.
Jacob and the guys up at NE Autotek have been taken care of me for over 10 years. In an industry of "up selling" needless upgrades or preemptive "fixes" to "ensure your vehicle is in tip top shape", Jacob and NE Autotek have been a mainstay in the Suwannee area. There is a reason he has been in business for so long, his crew's customer-centric culture is evident when you pull in. They understand that it is never a great situation when your car breaks down, it impacts your livelihood, your ability to take your kids to school, or parents to the Dr.'s appointments. They treat you with compassion and understanding. My car broke down late last night, I called the shop to leave a message and wasn't expecting Jacob to answer the phone. He gave me the Tower's info and said they would bill the shop and I could settle with him in the morning. He put my mind at ease and it was greatly appreciated. If you are looking for a family run business (they are the epitome of Mom and Pop Shop), with customer service as a mainstay in their culture and business model, go to NE Autotek. In an industry that is marred by shady business practices, NE Autotek has thrived due to their welcoming atmosphere, honest consultation, and customer focus.- 10 year customer
Overall have had a great experience with Diaz Automotive every time I or a friend have used them. I feel confident taking my car in because I know Miguel and his employees do great work and they don't try to repair things that don't need repair or service just to make an extra buck. Miguel is a stand up kind of guy and he's willing to do the small things most other mechanics will not do and it makes all the difference. At the end of the day, I know these guys WANT to HELP their customers and nothing more. In a nutshell, these guys show time and time again that they are trustworthy, fair, friendly, punctual, and do quality work. Even if they are a little out of the way, these guys are the mechanics for you.
Sincere and knowledgeable mechanic who really goes the extra mile, thank you for all of your help! Came highly recommend for good reason.
Fixed the ball joints on my Ford Ranger. Did a great job at a fair price. I highly recommend! Professional and prompt
I got both my Honda Pilot and Accord serviced by Diaz automotive and am clearly very happy with the work done. Miguel is one of the best Auto technicians I have come across. Whatever work needs to be done he explains it very nicely and professionally. I will definitely recommend Diaz automotive to anyone who is looking for a reasonable and reliable auto mechanic.
Miguel is highly experienced and has a complete understanding of American, Japanese and EU cars. I have a Toyota Camry and visit him for the regular service and any major repairs too. Very prompt and always has the correct advice.
Great experience! Miguel does regular maintenance on all of my vehicles. He also worked on my 1966 230 SL, no other Mercedes mechanic in town would touch it because of it's age.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.