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General Info
Planet Fitness is a wellness center that offers a variety of individual and group training programs. Its group exercises include cardiovascular, abdominal, and upper and lower body resistance workouts. The center operates an online shop that sells caps, shirts and gym bags. Planet Fitness offers personal training programs and prepares individualized nutritional plans for weight management. The center offers various exercises, including yoga, Pilates and kickboxing. It conducts aerobics, aquatics and swimming classes. Planet Fitness maintains a location in Sunrise, Fla.
Email
Extra Phones

Phone: (954) 742-5995

Fax: (954) 742-5995

TollFree: (888) 968-3481

Payment method
master card, amex, discover, visa, debit, all major credit cards
Location
Sunset Square Shopping Ctr
Neighborhoods
Sunrise Golf Village East, Sunrise
AKA

You Fit Fitness

Category

Reviews

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JeanneTarrant

07/15/2008

Provided by Citysearch
Overall
Predatory sales practices to get you to join - beware they will ruin your credit rating

When I joined Planet Fitness on the 2101 University Drive location in 2004, I was not told that the only way to cancel a membership was by a certified letter. If it was in the contract, I never saw it and the sales person never mentioned it. When I did not want to renew my membership the next year I simply did not sign on again and the people at that location never said a thing to me and I did not receive a bill of any sort. I closed whatever credit card I had used for the monthly bill. My mailing address was easy to find by my forwarding address, so I know they never tried to bill me. My credit score has been between 780-815 the last few years. Recently I ordered a credit report and discovered that they had turned my name over to a professional credit collector, and this has brought my credit score. Only when I called that credit collector did I discover that Planet Fitness has this policy of regularly abusing customers that do not want to renew. If they really had any interest in my business they would have sent me a bill or some sort of notice in the mail when they no longer received my monthly payment. I believe the reason they do not try to contact you for three years is so they can exploit their opportunity to try to stick you with three years of membership fees. I have contacted the credit bureau but I do not yet have a resolution. I would never deal with this company again as I am sure they know exactly how deceptive their practices are. Two other friends of mine have had the same experience with this gym and you will want to make sure it doesn't happen to you.

Jeanne

Details

Phone: (954) 742-9100

Address: 2101 N University Dr, Sunrise, FL 33322

Website: http://www.youfit.com/location/sunrise-6439

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