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10/08/2010Provided by Citysearch
I'm a member, but I only joined because it's so convenient to my home. The place is clean, and I believe they have a good selection of machines and weights, but not of exercise classes. The instructors were not that motivating to me and I didn't care for their music selection. I know they have lots of loyal members, so I realize it's just not a good fit for me. I won't be renewing my membership. And yeah, I was hit with that enhancements charge and I guess I missed that on my contract. I'm going to Ellen's Ultimate Workout.
09/03/2010Provided by Citysearch
I have been their member for more than a decade, just because it is close to my home. But their management, membership, customer service, is the worst I have ever experienced.
They make you sign on a dotted line but they don't tell you what is it that you are signing. Nobody takes time to read pages of long and small print statements after statements after disclaimers. It ends up that you have signed a memebrship for a year, you also pay extra $25 for ""enhancements"" ???? and they can charge your credit card anytime they like - no explanations needed.
The worst part is when I got tired of their billing tricks and decided to cancel my membership. I had a very hard time. They kept charging my credit card 3 times after I told them to cancel my membership. I finally had to cancel my credit card and issue a new one to avoid more charges being submitted.
They are crooks, they are rude and they are unethical. If you are thinking of Fitness 21 in Sunrise - find somewhere else before you give them an open ended credit card number to charge as they please.
03/04/2009Provided by Citysearch
I have had a bad expierience with them regarding cancellation of my membership, but this review is completely unbiased.
I will talk about the marketing strategy first. They will send mailers to local addresses advertising about a month free membership offer. Now imagine you go there , one of their fitness ""expert"" will take you to a class room and tell you how unfit you are and will convince you that you are physically older than your age and convince you to sign a 1 year contract. Be very careful , read the agreement carefully. I didn't.
The facilities are ok, but dont expect a trainer to even help you even if you are about to choke yourself with those fancy machines.
Phone: (954) 915-0080
Address: 15451 SW 13th Ln, Sunrise, FL 33326
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