All Fencing And Repair
10042 NW 50th St, Sunrise, FL 33351
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I called today to learn more about your company and how we may be able to offer a new product. I was so impressed by the customer service. Melodie was very professional, kind and helpful. I also was so nicely surprised by the offer to also have a chat today with Cathy. Excellent Customer Service. Thank you so much for the warm welcome and amazing first impression. I know that your dedication and attention to details are outstanding based on this introduction with your business.
We awarded a fence contract to All Fencing & Repairs on 4/1/2015. Today, 7/7/2015 this company hasn’t even done the engineering drawings required by the City for the permits. Not only that, Rodney (the salesman) keeps lying to us in regards to the status of the fence project in order not to refund us the money we paid. We have called the owner Vito Coraci in multiple occasions and he doesn’t even bother to answer our calls or to face us.
It has been 3 months already and they haven’t even prepared the documents required to submit the City permit. Three (3) Months of rent in a commercial property that we can’t use because there is no fence!
I regret that we didn’t read the Yelp and Google reviews before awarding the contract to All Fencing & Repairs. It is obvious to us now that this company is not trustworthy. I will keep posting my case wherever I can until they refund me my money. I hope my posts serve to prevent other people from making the same mistake we made; trusting “All Fencing & Repairs” and their staff.
Vito at All Fencing and Repair was the best. He focuses his business on customer service. The employees that installed my fence were very courteous and professional. The fence installer was truly skilled and did a perfect job installing my fence. The staff at his office were excellent in dealing with all of the city inspections and permits. All Fencing was always available via telephone and e-mail. The job was done in a timely manner. I prefer e-mail as I have a busy career. I would gladly be a reference to anybody who wants to have a current reference.
The company just finished my fence and I'm thrilled. They asked me to write a review since I complemented them . When I logged on I couldn't believe what I read. I found Rodney to be very diligent and attentive. It's a fence, and permitting went well and now by dogs are safe:).
Stay away from this company by all means. I decided to hire them even after reading the bad reviews for two reasons:
1. They promised to complete the work in 5 weeks where everyone else was saying 3 months. I really needed it in 5 weeks so I rolled the dice
2. They didn't add a surcharge for paying by credit card. I like this since it gave me extra leverage.
We signed the contract saying the work would be 100% completed by February 8th. Two weeks went by and I had heard not one word from them so I started calling once per week to make sure they were still on schedule. Each time I was assured by Alan that they were. Not once was I informed of any reason that work would not be completed as agreed. I would have been understanding because I know things are not 100% in anyone's control. What I am not understanding about is being lied to. I stopped calling a few weeks after the deadline since I now realized what I was dealing with and had to cancel vacation plans which cost me money as well. Right around 2 months after we paid the deposit (3 weeks after they were supposed to be finished) they started working. This was lucky for them as I was about to dispute it with the credit card company. Mind you I had not heard one word from them other than the aforementioned lies.
When they actually put the fence down, it wasn't initially how we agreed at all. The plans showed the fence going to the edges of the property (makes sense, right?) but no, they stopped about 5 feet short on one side. Why the hell would I want a fence that cuts off 5 feet short? I think they were anticipating that we were too busy to notice or too stupid to say anything but they did correct it when we complained. I didn't realize I would pay $15k to practice project management though and am certainly not happy about that. Next, they screwed ugly advertisements of their company on my fence. These were permanent advertisements that took some effort on my behalf to remove. I never agreed to that and could not imagine a company that has even a small amount of class doing this. I don't mind the sign they put in the ground while they worked but drilling holes in my fence to put ads is just disgusting.
When we talked to Alan originally, we said we needed a gate opener and a key pad so guests can get in. Of course he said no problem and wrote "gate opener/pad" on the contract which we accepted as a keypad. This was a trick by him though because by "pad" he meant a piece of concrete that goes on the ground???? The gate installer said this made no sense since our gate couldn't use an opener with a pad. I spoke to the owner who sided with Alan. I think even courts would side with him unfortunately, since a pad could mean whatever he says now. I am surprised he didn't show up with a feminine product instead of a fence! I am not sure how Alan is able to sleep at night with a clear conscience. What an awful human being. As nice as the owners are, they bear responsibility for their employees and this guy is really the worst I've ever experienced. Long story short, I get no keypad and not even a piece of concrete on the ground despite having it clearly stated in the contract. I will definitely be looking into legal action here so be ready, Vitto and Mary.
When they charged me the final amount, of course it was much higher than the agreed upon amount. The reason is they charged me for the extra fence we asked for and added 3% for the credit card. They disclosed neither of these things. Fortunately, there is one person with common sense and professionalism working there. Joanne realized that these charged were unjust and agreed to remove them.
In conclusion, you should avoid this company by all means. The other reviews were not isolated incidents. These guys make all other contractors look bad just by being in the same business.
just passed inspection. from start to finish they were good. I had over 500 ft of fence and they really did start and finish within 6 days like they said. on the first day the installers arrived late and I panicked but true to word they did arrive. and did an amazing job. in miami its really hard to find a professional company.
I used this company many years ago and needed to refer them to my neighbor. When I saw the reviews I was embrassed to refer them. However my neighbor called and set an appointment with a sales rep. She signed on to them and was extremly satisfied. The fence looks perfect.