472 E El Camino Real, Sunnyvale, CA 94087
toll free: (800) 960-9030
BBB, Angie's List, Diamond Certified
Wheelchair Accessible: Yes
Pets Allowed: Yes
Bike Parking: Yes
No coupons available
Bhim is my knight in shining armor! My Lenovo got taken over by malware and I lost access to *all* my files. My husband (a techie) found ClickAway through very positive recommendations on Craigslist, and contacted them on a Sunday afternoon with my seemingly unsolvable problem. Bhim first managed to retrieve a few files I needed to be able to continue working that night (and stayed past business hours to do this); he then stayed in close phone contact with us to give us updates, since it was touch and go about what might or might not be recoverable. In the end, the computer has been fully restored -- and while I'm sure the damage from some viruses would not be fix-able no matter how savvy the expert, I can say from this experience that Bhim handled a dire situation extremely professionally. I am 110% delighted with the result, and would definitely go to him again (although I hope I don't have to!)
I brought in my laptop and printer this afternoon, as I was unable to print items. A staff member immediately did a test run and found there was a piece of tape on the carthridge. I asked if there was a charge for his time; and declined. I have used Click Away on 4 different occasions and have always found them helpful, reliable and honest. It's great to have a place for the ""non-techies"" of Silicon Valley to go to for computer help , questions and repairs. I would highly recommend this business!?Leslie G.
Great service! Took my old Dell desktop in after a ""blue screen of death"" type crash. Michael identified the problem quickly, backed up my data to an external drive, and refurbished the computer for classroom use (as I am a high school teacher). While at the store, I noticed a flyer for cell phone repair. My wife's iPhone had been run over by one or more cars and the screen had been smashed. They fixed it up good as new!