What to Know About: Auto Damage »
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
725 E El Camino RealSunnyvale, CA 94087
Always prompt and courteous. They have good service here too. Fast too.
1236 White Oaks RdCampbell, CA 95008
Overall the service is good, although their price/hour is higher than many other mechanics. They've found problems with my car that no one else was …
4224 Monterey HwySan Jose, CA 95111
Do not take your car there the guy who is the manager A white guy is a lair bad service
38 Mount Hermon RdScotts Valley, CA 95066
From Business: Mobile Auto Glass Experts offers extremely competitive pricing with FREE mobile service. Our professional Auto Glass Repair and Windshield Replacement experts com…
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
I was sandwiched between two cars in a parking lot and had damage to both the front and back of my brand new vehicle. Being relatively new to the area, I was unsure of what body shop to go to but was recommended by Hopkins Honda to go to FCC Collision Center in Sunnyvale. I could not have imagined how effortless, quick, and high quality the service was. From the moment I walked in the door their staff was friendly, helpful, and knowledgeable. Danny Chao was the estimator who oversaw my repair work and was so thorough and honest about each step of the process and made sure that I was kept up to date as my repair progressed. He took care of all the coordination with my insurance company, and had my car completely fixed within a week since I was running on a tight timeline. What's more, my car was returned to me polished and immaculately clean, over and above my expectations. Though I hope never to be in an accident again, if I do I will most definitely return to FCC Collision Center in Sunnyvale. What makes this company so unique is its family feel which you can sense in the warmness of the place and people. Thank you FCC!
Excellent service, quality work and reasonable prices, all-inclusive, make Ace Tire my go-to spot for all my tire needs.My mechanic recommended Ace Tire when I needed to replace my well-worn tires. It was a great recommendation, as I came in on a Wednesday and was quickly greeted and helped. I had called ahead to make sure they had the space and the right tires around, but seemed like it isn't really a problem, as no appointment was needed.The gentleman who helped me out was fantastic, I wish I remembered his name. They offered a range of tire options, from economy to the top brands (I chose top). They even corrected an error in the tire type and I hit the curb with my front end much less often. They also include the alignmentGo, go to Ace Tire Sunnyvale for any and all tire needs Read less
I have a 1990 Jaguar xj6 and my car was still running rough after I changed oil, filter, spark plug wires in santa clara. I was told it needed more work and I did not feel like spending any more. I searched Groupon and ran into Diagnostics Unlimited. I took my car for a diagnosis second opinion, had to wait a bit, as the place was full of cars. They did the eval and it turned out that the injectors were literally taped by the previous place. They repaired the seals and asked me to get warranty on the wires as they were shorting out. I took it back and got the new wires. That resolved the issues on my car. I generally hate the bill on the European cars but I was happy to find a decent repair place after all. It was worth the drive from San Jose!
I leased a Nissan Leaf SV from Sunnyvale Nissan just a couple of days ago. It was a very smooth and efficient process at Sunnyvale Nissan. Jeromey (Internet Sales Specialist) and his team were very helpful and easy to work with. I got a great deal and was able to complete the entire process in about 2 hours from my appointment time. I had used Edmunds.com web site to do my research and send 3 request for quotes etc. Sunnyvale Nissan team was the most responsive, friendly and professional with willingness to work with me to meet my requirements.I will certainly recommend them to my friends and go there again.
We were referred to FCC and they were awesome. They went over everything. There was clear communication throughout the whole experience. They left the car spotless which was a great touch. We picked up the car and it didn't start. Probably due to it sitting for the couple of weeks they worked on it. Within seconds someone came out and jump started it so we could be on our way. Again, they assured us if we had any problems to come back. So far everything is running excellent and no problems. I am very happy with our service. We will be back if we need anything in the future. Hopefully not but in case we do.
FCC & Danny has done it again my Nissan Armada was in another collision Dec. 24th. I had such a hard time with the other parties insurance but FCC & Danny was there for me once again and made my nightmare go away. Stress and worry free with all the costly repairs needed to get done. Danny worked very hard to get that insurance company to pay for all the damages caused. I am amazed with the wonderful work FCC does it feels and looks it's like it never happened. Knock on wood I don't have another collision in the future I know I can always depend on FCC for the repairs.
My Volkswagen Jetta broke down on freeway, got towed over to Auto-plaza around 6pm. Nearly all shops here had closed and I was gonna be stuck i thought. I saw Diagnostics Unlimited as they were winding down. Meeting the guys who work here was truly the height of customer service I felt. They went out of their way to diagnose. Even gave me a loaner car. Next day I got a call from Boby that there was nothing wrong with my car and the battery had not enough charge. They charged it overnight and did not charge me a single cent. It was a fab experience all the way.
From the time we walked thru the doors at FCC collision center we were greeted by a very professional and courteous staff. Our quote was given, right on the spot. Our FCC contact persons, got our quote done immediately which was comparable to the other quotes we had on our Lexus, except, FCC has a lifetime guarantee on the parts and labor. They also walked us thru what to expect in a time frame. The repair work was impeccable, the paint was flawlessly feathered, and the car was spotless. We could not have asked for better service, all the way around.
Everything was fine with my experience at FCC Collision Centers. The girl at the front desk was very nice and helpful. I thought that the service overall was very good. Everyone was very professional and friendly. Unfortunately, when I did go to pick up my car, the technician had forgotten to replace a piece of the car on the bumper. They had to keep my car for another day to fix it. They offered to pay for the gas for my rental since I had to keep it another day. They did fix it and everything turned out really good. I would use them again.
"My car had the driver side mirror vandalized when I brought the car here, after researching/calling a lot of other servicing/repair shop. I cannot even begin to describe how respectful and courteous The person I talked too and the rest of the team was. It took a couple of days to order the parts and had to leave my car in their workshop for half a day but these guys kept me posted of the status through messages and even provided complimentary pick-up/drop off and car wash.I would highly recommend them for body repair/servicing."
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.