After reading Pristine Carpet Cleaning reviews from www.customerlobby.com from there website www.pristinecarpetcleanhouston.com, I knew this company was very professional and could take care of our cleaning needs. My pets do not like to go outside when it rains, needless to say, my house started smelling of pet odors. I Found a website that had a lot of info. about why my pets were going in the house (www.petodorremovalhouston.com), I ended up at www.carpetcleaninghoustonreviews.com and found out that it was another website of Pristine carpet cleaning and Jeff had all 5 star reviews (65), wow, this guy knows what he is doing. Once again, very professional. This company cleans only with the Rotovac Powerwand, the deepest cleaning that you can get done. Before the cleaning was to be done, I needed carpet stretching (www.carpetstretchinghouston.com) done because I had lots of ripples in my carpet, Pristine carpet cleaning gave me a 40% discount. Before picking pristine carpet cleaning, I was reading carpet cleaning reviews of another company here in Houston (deluxe carpet cleaning), once I read about six reviews of them, I knew this was a bad company. Called deluxe about some prices and Steve (the guy that answer the phone) was very rude once I told him I was checking out their prices only...This company even wanted to charge me a truck charge of $10 dollars for driving to my house, what kind of a rip off is that? Later, I found out that the owners name of deluxe carpet cleaning was Steve Smith, besides being very rude because I didn't set an appointment with him, I found out that this company was very shady. Dos: Read the companies reviews before you call them. It will save you a lot of time. Don'ts: Never assume that a company is good because it has a greater raking for your search
AWFUL!!! Terrible service and rude management!!! We hired this company to do our carpet cleaning. We were quoted somewhere between $175 to $200 to clean 4 rooms. I take off from work to meet the workers at 11am, the technician arrive 4 hours late from original appointment time, walked in withou…
From Business: Now in our 5th year, Clean Tile and More is locally owned and operated.Â Home of the free demonstration and estimate, we want you to know what to expect before we do any work.Â Most of all, we are committed to helping you love your floors again.
After having major work done at the house we needed to clear the air and have the air ducts clean. I hired Extreme after reading some of the reviews online and I'm glad I did. The service technician was extremely professional. He work hard and made sure to clean after himself. I will use the com…
Houston, TX 77021
From Business: Call For Free Estimates 27 Years in Business You have a friend in the flooring business
Houston, TX 77038
From Business: Welcome to our page! We are a full service cleaning service located in Houston, Texas. We can clean anything from houses and apartments to Office buildings. Whether you are looking for a commercial cleaning company or residential cleaning company we are the company for you. We do both deep one time cleans and basic everyda…
Bellaire, TX 77401
From Business: We know that handmade oriental rugs are beautiful and expensive. Our qualified technicians will give them the proper care they deserve. Oriental rugs are generally handmade with natural fibers and dyes, which requires them to be treated with special care using cleaning agents with the correct pH balance to prevent browning…
This is my experience: I am so very disappointed in the service I received on Monday. I called customer service and talked to the service manager and was told he would call me back. Of course he did not. I left two other messages and no one has contacted me. My appt. was for 9:00 a.m. At 8:45 a…
Carpet Touch was to come on Friday between 10 -12 am. Around 1 p.m. I talked with the company receptionist and she didn't know anything about being late and she told me that someone would give me a call back. Around 2 p.m. I still have not received a call about my carpet cleaning to be done and Later found out that the tech. went home sick. It took the manager another 2 hours to call me back and let me know this, very poor customer services and communication. I called Pristine carpet cleaning after reading their reviews and WoW, what a great job they did. Pristine carpet cleaning took care of us on the following Tuesday, they were here promply and was very professional and did a fabulous job.
It was perfection! First, their employees, Ryan and Colin, were without a doubt the nicest service people I have ever had in my home. Uniformed and perfect manners! Their work was exceptionally thorough and their attention to detail was awesome. They put the furniture back and left the place looking better than when they arrived. I have used Coit for past cleanings, and I don't think their truck equipment gets the water as hot as Serenity's truck mounted steamer. (I won't ever use Coit again. They stood me up for an appointment!) Serenity has my future business.
A couple of weeks ago I had dirt free come out and clean my carpets, Bad Choice...My daughter has a soft heart for abandoned cats and my carpet were in bad shape, and the odor I could not take anymore. Anyway, when dirt free left it was twice as bad. The next day I start reading carpet cleaning reviews and Pristine Carpet Cleaning Houston was the best of them all, all 5 star reviews. Had them come out and do their magic, the service I received in one word would be, "WOW"! No more odor, carpet looks and smells brand new. This company is top rated.
my mom had luna's come to her house and clean a sofa, love seat, and ottoman. they were extremely disgustingly dirty and stained. she didn't have the money to replace her furniture and we had to sit on blankets just to even sit on them. i was so impressed to see them after luna's came out. they looked brand new and they are 15 years old! i am having them do mine as well. the difference is not only a difference you can see but also one that you can feel! now we can sit on my mom's couches again and not get grossed out!
I use this company for my maid services and the ladies are Great! I decided to use them clean my carpet, tile and grout. Big mistake! I am less than 15minutes away from having my Christmas party and my floor is soaked. It has been approx. 7 hours and still wet. My tile looks as if it was cleaned in patches. Some grout lines are white and some beige. I guess it was not such a good idea to hire someone to work on Christmas Eve, because all I got was a RUSH job. Lesson learned you get what you pay for.
Wonderful Job! Excellent customer service! Asked for estimate didn't realize when they did the black light testing that my pets had did a number on my carpet. Robert and Shane taught me about how to maintenance it myself and even gave me an insight to how to train my dogs to let me know when they need to go.. Thank you so much for the hard work and educational lesson. DEFINITLY GONNA USE STEAM LOCAL AGAIN!!!
The service was prompt and the men were very courteous. They gave me an estimate according to the amount of staining and square feet. We had adopted two dogs who were untrained and we had serious stains and odors. The price was fair and they worked quickly and professionally. I have never had a better cleaning job on my carpet. It looked almost like new, and we have had it for at least 10 years!
after schedualing the appoinment I worried how long it would take for the carpet and a couple of rugs they cleand for me. after they were done with the rooms i asked how long it took for the carpet to dry and he said 3 to 4 hours. i took my fam out when we were back we were walking on a clean dry carpet . . now they clean my carpet every 3 months and they work of your schedual.
Great carpet cleaning company. I called and set up an appointment for and estimate on my house. I had 6 rooms that needed cleaning. Rick was awesome. He answered all of my questions on the phone and even gave me other tips once he got to my house for the cleaning. He was on time unlike most....Great service and great price. 3 of my friends have used them as well. Thanks Rick.
Mistakes happen, and when it comes to owning a carpet or rug, mistakes usually mean stains. The plush softness of carpet and rugs comes with a price: the time and care required to clean them. Cleaning your carpet or rugs can require some extra work and special techniques that differ from typical hardwood or tile floors. In some cases, you may even need to hire a professional to get the best results.
For minor stains or routine cleaning, it's possible to effectively treat a carpet or rug yourself. If a thorough vacuuming doesn't get rid of dirt in certain areas, here's how to tackle them on your own.
A number of liquids can stain carpet or rug materials, including wine, coffee, nail polish, or blood, to name a few. Depending on what caused the stain, the carpet or rug's material, and how long it's been there, you may need to use different techniques or cleaning supplies to get rid of it. In general, though, keep the following ground rules in mind for stain removal:
- Apply a cleaning solvent directly on the stain, if needed, and allow it to soak in for a few seconds.
- Use a damp cloth to blot the spot. Don't scrub or apply too much pressure, as this might only further embed the stain into the carpet or rug.
- Rinse the cloth and continue blotting until the stain is removed.
Take these steps to remove a stain as soon as possible to prevent drying.
Some stains may come out with little more than water or a mild soap. More serious stains may require a solvent to make removal easier. The best solvent to use depends on what caused the stain.
-Water-soluble stains: These include berries, cola, food dye, jelly, mud, washable ink, or wet paint. Mix a solution of 1/4-teaspoon nonbleach detergent (or white vinegar) with 32 ounces of water.
-Dark water-soluble stains: Chocolate, coffee, mustard, tea, wine, and bodily fluids often stain much more readily than other water-soluble materials and need a different solvent. Use 1 tablespoon of ammonia mixed in 1 cup of water first. If this doesn't work, try combining one part chlorine bleach with five parts water. These solvents may remove color from certain fabrics like wool, so check with the manufacturer for the best cleaning method.
-Oils and waxes: This would include glue, gum, nail polish, and cigarette residue. The best way to clean each of these varies - some may need to be simply scraped off or, if possible, frozen to make it brittle and then chipped away. Most glue can be dissolved and removed using a solvent like rubbing alcohol. Nail polish may also be dissolved using rubbing alcohol or with nail polish remover containing acetone.
Why You Should Hire a Carpet Cleaner Service
Unfortunately, some stains may prove difficult to remove using household products. In any case, vacuuming and spot cleaning may not be enough to get your carpet or rug looking like new again. That's why many homeowners opt to hire a professional carpet cleaning service on a regular basis, around once every 12 to 18 months.
When it comes to heavy-duty carpet cleaning, you have many options to pick from. The two most common methods for cleaning carpets are steam cleaning and dry cleaning.
Steam Cleaning Carpets
Steam cleaning is a common method for professional carpet cleaning, but the name is somewhat misleading. Steam-cleaning services use machines that utilize hot (but not boiling) water in combination with a vacuum. The water is heated inside the machine and sometimes mixed with detergent before being sprayed directly onto the carpet. At the same time, a vacuum sucks up the water almost immediately after hitting the fabric. The hot water extracts far more dirt and stains than would be possible by hand.
Cleaning machines using hot water extraction can be purchased or rented for home use, but they aren't always as powerful as what professional cleaning services use. Improperly drying the carpet may also cause bacteria or mold growth. Professional cleaners also employ a number of other methods to pre-treat the carpet and ensure adequate drying. For these reasons, professional carpet cleaning may be preferable to do-it-yourself methods.
Carpets or rugs can also be thoroughly cleaned using a dry-cleaning method. As the name suggests, there is much less water involved in dry cleaning, which means the carpet can be ready to use in less time. Using powerful solvents to break down dirt and stains, dry cleaning puts less physical stress on the carpet, and thus might be better in the long run. However, dry cleaning is usually more expensive than hot-water cleaning services. In addition, the chemicals used to dry clean carpets might irritate pets, people with sensitive skin, or anyone sensitive to strong odors.
What to Ask a Professional Service
Before choosing a professional carpet cleaning service, make sure you will be getting what you paid for by asking the right questions and doing your homework.
Decide Which Method to Use
Again, there are pros and cons involved in using a hot-water-based cleaning service or dry cleaning. Take into consideration not only cost, but how long the process will take from start to finish, including drying time. Also take note of the material your carpet is made from, and consult the manufacturer if possible to learn about the best ways to clean it. If you or your family is sensitive to any chemicals, be sure to keep this in mind and ask about what chemicals are used.
Research Online or in Person
You can find reviews of most professional carpet-cleaning services online, as well as information about a company's specific process, the chemicals used, and cost. It's also wise to ask friends and family members about services they've used in the past to get a recommendation. Don't always go with the service offering the lowest price, or hire a service who advertises door-to-door or over the phone, unless you have done thorough research on them.
Ask About Employees and Services Offered
Carpet cleaning services will be entering your home, potentially while you aren't there, so you want to feel comfortable with the business you trust with this responsibility. Ask if the company conducts background checks on employees, as well as if they are insured in your state. Without liability insurance, a mistake that results in damage to your home or furniture may be your responsibility to pay for.
Getting a Quote
If you've found a carpet-cleaning service you can trust, ask to get a quote. This may involve specifying exactly what services you would like performed, as well as the size of your home's carpeted area. Make sure you understand exactly what is included in a quoted price. Some businesses may charge extra to move furniture, clean stairs, or use special treatment methods. It's also common for businesses to sell customers on products and services they don't need. Don't hesitate to ask questions if any detail about the quote is unclear.
Choosing a Carpet Cleaner
If you instead want to rent or buy a carpet-cleaning machine to use yourself, you have many options to pick from.
Since heavy-duty carpet cleaning isn't a frequent activity for most homeowners, many choose to simply rent one of these machines. Of course, renting is usually much cheaper than owning a machine or hiring a service, which is the biggest advantage in this situation. But not all rental units perform equally, and some might require extra drying time or the use of special solvents that will cost more. There's also the time and effort that goes into carpet cleaning - renting a unit means you must also move furniture yourself and pay close attention to ensure you're operating the unit correctly. Making a mistake could mean damaging your carpet or the unit itself. Also, improperly drying carpet could allow harmful bacteria and mold to grow. Before renting a carpet cleaner, make sure you're up for the task at hand.
Owning Your Own
Homeowners can purchase carpet cleaners ranging from compact units to full-size industrial-strength machines. Besides price, take note of the features of a unit and compare them to what you most need from a carpet cleaner. Some models specialize in removing allergens from pet hair, while others may work better on tough stains, for example. Another key consideration: Make sure you have room for it. Some carpet cleaners can be bulky and require ample storage space.
Other features you may want to look for in a cleaning unit include:
- Attachments: Some models include special attachments that work on upholstery, stairs, bare floors, or small spaces.
- Brushes: Some units may not use a brush to agitate the carpet, while others might use a stationary one or multiple actuating brushes.
- Hose length: Bigger machines can be hard to maneuver around a room. Having a detachable hose of considerable length can make it easier to clean open spaces as well as more cramped areas.
Make the right choice in carpet cleaners by considering all the options available to you and how they fit into your needs and budget.