Rented a vehicle from this location. The vehicle was unsafe to drive so we needed to swap it out in fort meyers. The enterprise location at the airport performed a switch out for us but this location refused to assist in the return. So unprofessional, their manager actually hung up the enterprise worker in fort meyers. The vehicle we received had a terrible vibration (likely from a bent wheel) the carpet was all torn up inside and there was an unknown liquid sloshing around inside the rear passenger center console.
very easy , no lines ,no hassle. Nice friendly people.I already rented in this location several times- is the best what I had from different . I recommend any one to rent on this location.
Due to flight delays, my original car reservation with another company had to be cancelled. On short notice, I arranged to pick up a car from Enterprise at this retail location. It's a small office and they were a little busy but the staff was friendly and efficient. I rented a GMC Acadia, which was very comfortable, though it could have been cleaner inside. (This retail location doesn't have the maintenance facilities the larger locations have.) The price was very reasonable and the check-in process when I returned the vehicle took about 2 minutes. Overall, it was a good experience.
I'm not a complain person, but when someone cheats on me I not shine to share. I rent a car for a day. From 04/22/2015 till 04/23/2015. I returned car the same night and after two days receive an email, that car is not returned. After a call I find out that nobody even checked do this car returned ( left in the garage in car return spot ). So what they did they charged me for two day car rental even I was renting for one day t.y for half day. Because of lazy people who work there. Nobody checked is car was returned or not. Just after two days when I call them to find out what is going on. Of course I called them to find out what is going on and never got call back when I ask to talk with manager. She was busy to call me back. Just send me invoice with double amount of what it was for final price. Thank you guys for ripping me off and it's shame that these days you can act like this.