Please people don't go to this place. I did my taxes. I was told that they know what they are doing. I now rcvd an IRS letter. I called them they told me to take the letter to them and they would check what happen.I needed was for them to help me fix this mistake that they made. Once I got there they read the letter to me. Again I could read! I asked for there help since the mistake was made by them. The owner Mr. echeverria stepped out of his office again read the letter to me. And asked what I needed. Once again help fixing this I am being asked to pay thousands of dollar for a mistake they made. His response was well it's an error we made and now you have to pay. Not only do they admit that they made the mistake but now also tell me that I have to pay. I understand I have to pay but if they admit on making a mistake why not help me? His response as well as the lady that was there was we do taxes not fix it. These are train professionals that I am assuming have a license to do so. Yet they mess up on my taxes and tell me to take responsibility and pay. I will never go there again nor will I ever recommend them to any one. We have many friends and family that have gone to them and as of today they won't either. The IRS is not a joke and I am not sure how others feel about being treated like that. I would like for my tax person to treat me with respect I don't do taxes so I don understand how this is now my fault. Not even an apology was said. And once I asked if there was something I could do to fix it his answer was I don't know I guess just pay them. And they he asked me to leave and walked to the door and open and wanted me to leave because he doesn't have time to deal with me. Not at any time was I being aggressive or loud I got my things and left. But please people don't go there they will make mistakes and you won't even get an apology. I also wrote to the BBB. There customer service is horrible. I don't even feel a one star is appropriate.
6. H&R Block
8305 Laurel Canyon BlvdSun Valley, CA 91352
From Business: We look at your life through tax - and find ways to help. H&R Block is a global consumer tax services provider that prepares one in every seven U.S. tax returns. …