Sun City, AZ Exxon Mobil Gas Stations

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Helpful Reviews 
Sun City Exxon
Justin E. rated

The shop I went to was incompetent and messed up on my vehicle. They forgot to reseal my transmission and lied about giving me a new torque converter. After I paid $1,680 for a rebuild transmission to be put in and installed by this company. I had transmission fluid leaking all over the used transmission that they gave me. The transmission started to run rough and would shut off in idle. . My car was not in gear and would shut off on me randomly. The tech person “Tom” told me the car is perfect and safe to drive. That was a lie; my car shutoff randomly on the freeway because of his crappy transmission work. The car was sluggish and would shut off immediately after starting the car. My overdrive kept flashing and all the check engine codes were pulling up a transmission codes. When I went to talk to the owner named Ray Sanchez about it; He was defensive and combative about his tech and used profanity at me. He tried to intimidate me and blame me for the transmission leaks. He told me, his techs are 100% perfect; but every time I brought the transmission back to him, he would say that he got the problem fixed and I caused it. After going 4 times to him; he finally screamed and used profanity and told me to get out of his shop!! The reason why he was aggressive and combative is because he did not know what he was doing. Instead of taking ownership of the situation, he blamed me “The CUSTOMER” for the transmission leaks on my car. I knew this was a way for him to get out of doing his job, that he did not know how to do in the first place. He thought by intimidating me was the best way to get rid of me. Anyone who want to get a transmission done on your car. Stay away from this place! They don't know how to fix transmission. I ended up getting my car fixed at another shop, which stated, I needed a transmission reseal kit. The reason why I had all those leaks on my car was because THEY FORGOT TO RESEAL THE TRANSMISSON ON THE CAR!!

Sun City Exxon
Olden M. rated

horrible customer service...don't go there...they don't stand behind their work. They add things while trying to fix problems and then want u to pay for it....mind u I still have the problem

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