What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
Serving the Sumter Area
We recently took my granddaughters white Toyota (2011 Corolla with much of the white paint flaking off - apparently a not uncommon problem with this…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
To sum it up. we got our 1998 silverado back from Carolina Collision in Sumter and the driverside brake caliper literally jumped off the truck bolts still in caliper nothing broken. things happen they paid for the parts and i installed the new ones. then the drivers wheel started to lean out??? had a front end shop look at it and they said who ever putthe upper and lower arms on left the bolts lose. again Carolina Collision did the work. your call but I am lucky my son wasn't killed due to thier maintenance
Horrible work, takes longer than told, adds to estimates after the fact, and work is so bad you’ll have to find another shop to fix it the right way. Don’t waste your time and money here.
Excellent service, when they tell u it will b done it done. It done right the first time. I will take all my stuff to them
Jesse is the man, and definitely knows his stuff. I was blown away by his knowledge on things and his ability to fix my car at such a competitive price. I have my new mechanic and I won't be going to the stealership anymore.
They are a horrible company. Here is why my husband and I bought his first truck from them, then 7 months later the transmission goes out. So we go back up to the dealership to see what we can do. We were pulled left and right with bs. We ended up doing a trade in after being up there for four days. Thought everything was square away. Turns out that our trade in hasn't been paid off after a month and a half.
Spent more than two hours in this place just to get a price on a car. All I wanted was to walk in and get a price for a car. They refused to give any prices out until after they ran your credit and test drove the car. Should have went home after that but decided we would try and see what they could do since they were running a big sale. We walked on the lot for fifteen minutes and not one representative came out and talked to us. Walked inside and waited for another 15 minutes before they even acknowledged us, not one, not two, but three different people were having to help us. They said they were going to run our credit and get us a price. It took them an hour and a half to get us a price for the first car when we were told 5-6 minutes to do so. After more than two hours of looking at two cars, having to test drive both cars, and running my credit, they gave me prices I couldn't work with. It is ridiculous we had to wait around for that long when all we wanted was a price on a car. Will never come back to this place and will make sure everyone I know, knows this is not the place to come if they care anything about customer service. It amazes me this place is still open with the terrible customer service they showed me today.
Unprofessional and complete waste of time. They keep you there all day trying to help the highest bidder first. If you don't plan to buy a car cash don't even waste your time stepping into their lot.
Lewis got me in a car I wanted. And I'm picky! Great experience. I love my SUV! Low payments!!!! I recommend getting them. Did I mention ZERO down!
As I was looking at the cars, a salesperson rushed out and was talking to me while I was on a call...trying to make contact before someone else did. They couldn't find my preapproval info, so I had to do it again. They informed me that I would need a cosigner and that after 6-9 on time payments, the cosigner could come off, which i had never heard of before. I told them the cars I was interested in. I read some bad reviews, so I went to check the VIN numbers to see if the cars had been in any accidents. Before I had a chance to finish what I was doing the same salesperson went a pulled up a car and tried to get me to test drive it. There was some noise from under the hood. The warnings said that an oil change was needed and the airbags needed to be serviced. I told her clearly that I didn't want that specific car. She and another salesman kept pressuring me to test drive the car and keep it for 6 months and then I could trade up. I left and didn't get a car. A bit too aggressive for me
I came in one afternoon for a quick job that I had to have done in a short amount of time, and they got it done in a few hours. Thanks, guys! I appreciate the quick fix, and love the sound of my exhaust!
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.