I recieved great service there from an employee. I went in there at a later time in the day and the lady behind the counter was rude. Come to find out she was the manager. She was very proud of this because she could get away with her snippy comments. I was looking for a larger bag of Yerba Mate tea. She implied that most of her customers could not afford that and she catered mostly to them. Well, to be honest, her prices aren't that great. Amazon has her beat. I would love to shop local, but will look elsewhere from here on out. I am from the West Coast and not a local. I find people here are stuck in their past and I want no part of it. All i wanted was a larger bag of Yerba Mate tea for my IBS.