430 Morris Ave, Summit, NJ 07901
Troy Dawson is great! Very helpful and informative, provides honest comparisons between the Infiniti you're looking for and other vehicles that you may be in the market for. Troy makes sure that he is able to answer your question, and if he can't, he'll find someone who will!
The atmosphere at Douglas Infiniti is phenomenal. The sales consultants are truly there for you, providing the utmost customer service. I was assisted by Carey Jackson and he gave me attention like none other, answering all my questions, and making sure the Infiniti I picked out suited all my needs. From the showroom presentation to delivery, Carey was there for me and he will be there for you, too!
John Lato is a very straightforward and easy to work with sales consultant. Just let him know exactly what you need, and he'll work with you every step of the way! There's no pressure, and you can really tell he does his best to make the whole experience as effortless as possible. He truly changed my view on what it is like to enter a car dealership.
Last week, July 27, 2018 I purchased a certified pre-owned FX37 from Douglas Infiniti in Summit, NJ. I received top notch salesmanship from Mr. Carey Jackson. He provided thorough product knowledge as well as a charming personal touch. The buying experience was smooth and pressure-free. I spotted a few minor issues with the car such as a loose interior panel and a small rip in the leather. Carey made sure that everything was rectified (at no cost to me) before handing me the keys. I chose to finance the vehicle through Infiniti (as their rate was much better than my bank’s offer) and even the financing guy, Jamie, was courteous and personable. I highly recommend Mr. Carey Jackson and the rest of the team at Douglas Infiniti, Summit, NJ.
I recently visited Douglas Infiniti to test drive a Certified Pre-owned Q40. Was immediately greeted by friendly staff, and was linked up with sales rep Carey Jackson. Carey showed me around and we test drove what is now my new car. Loved the car, and the dealership delivers on all aspects: appearance, cleanliness, and lounge area are all top notch. I would highly recommend Douglas to anyone looking for a better car buying experience.
Douglas has been a great dealership for me, even after moving out of state. I continue to bring my car there because of the service I get. I call Alexis and make sure she is available before I bring my car in because she knows me and she knows my car. I feel comfortable and am happy that the dealer is working on my car because they are the experts
Alexis asked me to write her a review and I'm happy to do so. She is always professional and thoughtful and does not rush me. She takes the time to go over what work should be done on my car and gives me options so I don't feel forced to do everything all at onc time
I highly recommend Alexis at Douglas infiniti for getting your car serviced. I have had my vehicle for two years and have been working with her since my salesperson introduced her to me. Alexis is dedicated and thorough whenever I bring my car in, even when it's in for something simple. I recently stopped by to have my key battery replaced and she even offered to wash the car. This is just one of many examples why I recommend her service
The service team at Douglas is great. I am a happy customer for years thanks to employees like Alexis. I am able to come in and wait while my car gets serviced. I actually get to get some of my own work done in the comfortable waiting area. Alexis keeps me informed and my car is washed and ready before I know it. This service keeps me an infiniti owner and Douglas customer.
I want to thank Alexis for another job well done. I had called in and spoke to a gentleman, even stopped in on Saturday and was unable to get some work done. When I called again, I waited to speak to Alexis. She squeezed me in when I told her I was getting a bad screeching noise. I needed brakes and show had me in and out, safetly back on the road. Alexis is great at what she does
Douglas Infiniti is a great dealer. I have been a customer for years and will be thanks to employees like Alexis. She is great at what she does. My car is handled well, she follows up with me and answers any and all questions I may have, all while making me feel like my business is valued. Great job!
What a wonderful experience I had at Douglas Infiniti! The moment I was greeted by Jamie I knew I was in great hands for my new vehicle. His personality is so warming that I became confident that I was in the right place for my new purchase. He introduced me to my sales consultant, Carey Jackson who was extremely patient with answering all my questions. Purchasing a car is quite intimidating but not with Carey who made my experience a relaxing and enjoyable one. At the end after I made my decision, I went through a relaxing signing of my contract with Chris who was very courteous with explaining all details of my purchase. Well I'm sure you are wondering which vehicle I purchased and if I'm happy with it......Q50 Red Sport ...... what can I say the best Infiniti anyone would love to drive!!!! Make sure you ask for Carey at Douglas well worth his expertise.
Just wanted to thank my Salesperson for Life , Mike Carchia for scheduling my oil change this month. I bought 2 Infinitis from Mike and couldnt be happier. Mike didnt stop being my Salesperson after I drove off the lot. He always follows up with me to make sure my Infiniti Is doing great. When I say no issues, but I need an oil change, he scheduled it for me. Im so happy with Mike, I look forward to buy my next Infiniti from him. Thanks again Mike.