The price of one ticket was 10.58 which I find absurd,so u can imagine how pricey it is to take your family out.Don't even thing about popcorn and drinks you will have to take out a loan for that
Spent 40.00 on two tix and popcorn...asked for additional bag for popcorn as my wife doesn't like extra butter. I was told I would have to purchase additional popcorn to get extra bag...got home and called the manager and he couldn't have cared less! Never go back there...
Their website says open at 11:00. Showed up a few minutes early and found out actual time is 11:30. Told two employees and all they said was, "Yeah, we know about that." I'm thinking, so why not have it fixed jackasses. Just an I don't care attitude. Popcorn overdone too. For that price it should be perfect!
Went to see Guardian of the Galaxy and purchased a Nacho Combo for $10. The nachos were stale. I went back to switch out for a new bag of nachos and waited for 10 minutes (meanwhile missing the movie) and the manager actually refuse to give me an unopened container of cheese. I literally ate 3 chips and requested a either a refund of the entire order or to switch out the old bag and cheese for a new one. Ashley insisted that all she could do is give me a new bag of chips with the old cheese. After she continually refused is for her managers name which is Harrison Gaskin s for a full refund of my food and ticket price and went to another movie theater to see the show. I am appalled to think that FBReader would not focus on customer service and more on the bottom line of retaining clients. I can't wait to share my experiences.
My first option for watching a wonderful movie
Awesome movie theater for a low price and movies are current as well. Never had an issue with this particular location!! :0) all smiles over here......
On the night of 27 Jan 2013 my wife an I decided to check out a movie at this theater. It was very cold outside so I told her to step inside and I would get the tickets. When I got to the window I told the young lady I needed two tickets at the Military rate. I showed her my ID card and she said she needed to see both ID cards. I told her my wife was already inside due to the cold. She said I could only purchase one ticket at the military rate since she wasn't standing there with me to show her ID. I bought the tickets and went in anyway, but it continued to eat at me. After about ten minutes of thinking about it, I decided to take the tickets back to the window I bought them from. My wife was with me because we were leaving, so I had her show the young lady her ID card so she could see this Twenty Six Year Combat Decorated Veteran was not a liar. I am extremely insulted by this incident and I've decided that my wife and I will never again visit this establishment. The difference in price was only $2.00 so money isn't the issue. It's all about principle. I faithfully served and earned the right to carry the title of "Veteran". Anyone who thinks I would use that to lie so I can save $2.00 does not deserve my business.