DO NOT bring your loved ones to SMC Emergency Room. Their ER staff treated us as if we were an inconvenience from the time we got there. My family member was having chest and arm pain, they took her into triage and rolled her back to the waiting room. Her pain got worse, I told the triage nurse, he rolled his eyes and came out to waiting room and said its going to be 5 min. Male nurse comes out takes her back and ruder than the first. When I call him out on it he calls security. If he hates his job that bad I suggest he find another profession. If I could give this place anything lower than 1 I would. I wouldn't bring satin here. I have asked to speak to a supervisor at 3 times and of course that hasn't happened yet. You can bet I will be calling the hospital administrator first thing in the morning.
1101 Old Trolley Rd Ste 400Summerville, SC 29485
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9313 Medical Plaza Dr Ste 310Charleston, SC 29406
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2270 Ashley Crossing Dr Ste 170Charleston, SC 29414
From Business: The doctors at West Ashley Primary Care focus on prevention and early detection of illnesses. Internists are trained to help prevent and treat adult diseases. We …
As always did their job and did it very well. I have been going here for a lot of years and couldn't say enough good things about them.
I Recently move from boston and have been having issues with allergies I went there on a Saturday night and found everyone professional and friendly my wait time was about 5 mins I was treated and out in about 2 hours if this was boston i would still be there I don't know what went wrong with the other people who gave reviews but my experience was a 10 plus!
Check in process express, procedure on time exactly as stated. All staff professional, incoming and outgoing; procedure and expectations explained in detail, all questions answered. Recommend.
I went to another ER prior to coming here. I had more questions answers within 3 minutes of being in the ER than I did in 3 at the other one! I'm very happy with my experience here! Everyone has been very informative!
I transported my fiance to summerville medical center ER on 2/14/17 due to sharp, sudden onset of a headache that he rated as 10/10 pain. His pupils were constricted and speech was slurred. Blood pressure was 170/100. When we arrived, he couldn't walk and I had to transfer him to a wheelchair and push him inside. I explained to the emergency room staff what was going on and they insisted on checking him in before allowing a doctor to assess him. I was understanding of this. However, after the initial assessment, they told us to sit in the waiting room to see the triage nurse. After a few minutes, I stopped a staff member and asked to see the triage nurse. They consulted the triage nurse and assured me that my fiance would be seen next. Another couple of minutes passed and the triage nurse called a different patient to the room. I am a medical professional and knew his symptoms were those of a stroke, so I spoke up. I stopped the triage nurse, explained that he needed to be seen by a doctor right away. I was told we needed to wait our turn. I went on to argue that he could be having a brain bleed and needed a neurological assessment, but my complaints fell on deaf ears. We left summerville and went to Trident ER. He was seen immediately there, given the appropriate testing and was checked in over night. He's been diagnosed as having had a TIA, or "mini stroke". I am sure that emergency care depends largely on the staff on duty when you arrive, but summerville seriously needs to provide better training to their staff. A stroke certified emergency department should have recognized his symptoms and had him immediately taken to the back to see a doctor. I have not been able to recommend summerville medical center to my patients since this event, nor would I feel confident seeking care there for myself or my loved ones.
I have read other reviews and can understand them. When my mom was in Summerville Medical, the care she received was a great deal different than the care I received August 2016. I am not sure what happened, but Summerville Medical has improved 100%! I was not happy about going to Summerville Medical because of prior knowledge. They have improved!!!
I was not pleased as to how I was treated this evening at Summerville Medical. I was treated like was a dope fiend, making up something to get drugs! I went in because I've been in pain, with an injury that occurred a little while ago. I came to Summerville to get a second opinion for my hand. The ER PA treated me so rudely! I asked for a note for work BECAUSE I WORK WITH BOTH MY HANDS and was told I could return to work because my injury wasn't "new." I wasn't asked what I did for a living and basically, was tossed out with pills and another splint. Everyone, but that PA was very helpful, but I couldn't believe how I was treated, so thank you for my referral to the REAL specialists that can look at my injury, but this is my last time going to Summerville Medical for anything. I'd rather drive to East Cooper! That's what I get for dealing with Trident!!!
Everyone from the triage nurse to the attending physician was caring knowledgeable and helpful. I arrived to the emergency room in a panic was immediately comforted and trrated and left with sound knowledge of how to provide home care and with peace of mind
I was in an auto accident and taken by ambulance to the Summerville Medical Center. I was treated with the greatest care by the emergency room staff. They were friendly, capable and professional. I was eventually admitted to the hospital for 24 hour observation and the nurses and doctors there also provided outstanding care. I am proud to have such a medical facility in my neighborhood.