Banfield Pet Hospital
470 Azalea Square Blvd, Summerville, SC 29483
Fax: (843) 832-5625
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I was completely ignored for 45 minutes past my appointment time, despite the front desk having a clear view of me trying to control my extremely active large dogs. I finally asked how much longer it would be, and I was told the vet (one vet on your staff???) was "running behind" and that "it should be any minute." 45 minutes later, I asked again. I got the same exact answer. 30 minutes after that I left. While I was waiting I witnessed three pissed off pet owners come in to complain about the (lack of) treatment their pets received, and one woman explained in detail how her pet had been misdiagnosed and almost died. There are so many other good vets in the area that you shouldn't even think about going to this fly by night outfit.
Dr Carter and Dr Pettay are awesome! Both docs have helped with the care of my two dogs: Rocky and Peyton as well as my three cats: Frisky, Ming Ming, and Mercutio. We unfortunately had the sad task of putting down our beloved Frisky after 15yrs of life. Dr Carter was there to help us through that difficult time an she walked us through the process with much compassion and professionalism. Dr Pettay and Dr Carter have also helped us on numerous occassion's when our dog,Rocky has issues with seasonal allergies. They know just what to do to get him back to his normal self and feeling better. If you are looking for great vets,this is the place to go. The only negative I have to say about this practice is they can be quite busy at times due to the location. Other than that they rock!
Thank you for trusting Banfield to support you during such a difficult time. We are sorry to hear about your loss and we appreciate you for sharing your experience. Feedback from clients like you helps us maintain and even exceed our goal to help pets live long and healthy lives.
I cannot begin to give Banfield in Summerville the glowing review it deserves...I fairly recently brought my dog in for his first dental cleaning ever and like any pet owner, I had concerns. They were very accommodating and we had a consultation with the vet the very next day. Dr. Rawlings went above and beyond and answered every question I had. The day of the actual cleaning he was in the care of Dr. Carter and I was more than impressed with the level of care, consideration, and knowledge of these two doctors. The nurses were great too! They were also very mindful of my budget and made sure to call me with any changes!