I Recently move from boston and have been having issues with allergies I went there on a Saturday night and found everyone professional and friendly my wait time was about 5 mins I was treated and out in about 2 hours if this was boston i would still be there I don't know what went wrong with the other people who gave reviews but my experience was a 10 plus!
102 W 8th North StSummerville, SC 29483
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Check in process express, procedure on time exactly as stated. All staff professional, incoming and outgoing; procedure and expectations explained in detail, all questions answered. Recommend.
I went to another ER prior to coming here. I had more questions answers within 3 minutes of being in the ER than I did in 3 at the other one! I'm very happy with my experience here! Everyone has been very informative!
I transported my fiance to summerville medical center ER on 2/14/17 due to sharp, sudden onset of a headache that he rated as 10/10 pain. His pupils were constricted and speech was slurred. Blood pressure was 170/100. When we arrived, he couldn't walk and I had to transfer him to a wheelchair and push him inside. I explained to the emergency room staff what was going on and they insisted on checking him in before allowing a doctor to assess him. I was understanding of this. However, after the initial assessment, they told us to sit in the waiting room to see the triage nurse. After a few minutes, I stopped a staff member and asked to see the triage nurse. They consulted the triage nurse and assured me that my fiance would be seen next. Another couple of minutes passed and the triage nurse called a different patient to the room. I am a medical professional and knew his symptoms were those of a stroke, so I spoke up. I stopped the triage nurse, explained that he needed to be seen by a doctor right away. I was told we needed to wait our turn. I went on to argue that he could be having a brain bleed and needed a neurological assessment, but my complaints fell on deaf ears. We left summerville and went to Trident ER. He was seen immediately there, given the appropriate testing and was checked in over night. He's been diagnosed as having had a TIA, or "mini stroke". I am sure that emergency care depends largely on the staff on duty when you arrive, but summerville seriously needs to provide better training to their staff. A stroke certified emergency department should have recognized his symptoms and had him immediately taken to the back to see a doctor. I have not been able to recommend summerville medical center to my patients since this event, nor would I feel confident seeking care there for myself or my loved ones.
under staffed, unprofessional: I overheard management belittling one of the staff members. Would not recommend.
I went to the Summerville location and a patient was being overly dramatic and the doctor who was asking me what was going an just left out and came back 30 min. Later with 4 perceptions +one was for lupus which I don't and never did have+ and told me to take them and said he had to deal with the other woman then I left to go to the north Charleston facility because he told me to just come back tomorrow the north Charleston office front desk girl calls the Summerville office as if I'm lying about being seen and after the Summerville office confirming I was there she then stated I have an out standing bill from '09 I was a minor I had no knowledge of this bill and I have been seen there several times since and maybe thats why the doctor stopped seeing me but he could of just told me i had money to pay the bill and i actually paid the north charleston before i left because u know im never coming back I will never ever recommend anyone to go here do yourself a favor go to your own doc.
I have read other reviews and can understand them. When my mom was in Summerville Medical, the care she received was a great deal different than the care I received August 2016. I am not sure what happened, but Summerville Medical has improved 100%! I was not happy about going to Summerville Medical because of prior knowledge. They have improved!!!
I was not pleased as to how I was treated this evening at Summerville Medical. I was treated like was a dope fiend, making up something to get drugs! I went in because I've been in pain, with an injury that occurred a little while ago. I came to Summerville to get a second opinion for my hand. The ER PA treated me so rudely! I asked for a note for work BECAUSE I WORK WITH BOTH MY HANDS and was told I could return to work because my injury wasn't "new." I wasn't asked what I did for a living and basically, was tossed out with pills and another splint. Everyone, but that PA was very helpful, but I couldn't believe how I was treated, so thank you for my referral to the REAL specialists that can look at my injury, but this is my last time going to Summerville Medical for anything. I'd rather drive to East Cooper! That's what I get for dealing with Trident!!!
I called in advance to find out how much a visit would be and was told it would be $108. Then I get charged $189 and their explanation is that it is "up to the provider" to decide how much they want to charge. Seems like quite a scheme to me! The other urgent care facilities I called for prices were much less than $189 and I would have gone to one of those, had I known HealthFirst was going to rip me off. Try Concentra, Doctor's Care, or Nason before going here!
Great health care at reasonable prices.