natUreal Wellness Spa
No coupons available
I purchased a combo facial/massage that was supposed to last 90 minutes. Less than 60 minutes later I was pushed out the door. This was after she showed up late for our appointment although she asked me to be there 15 minutes before our appointment time.
Additionally, if you purchase a Living Social/Groupon - be prepared that she will have almost no available appointments but plenty of attitude and rudeness.
When I saw a Groupon for a massage in my area that had good reviews and was owned/ran by one of "us" I couldn't hit buy fast enough. But like someone else said, there is a special section on the website for scheduling appointments using a Groupon or any other deal and of course nothing is available until the middle of the week in late June, after which my Groupon would be expired. But when I look at the regular priced options for massage appointments she has plenty of times and dates available as early as this week. So I called, thinking that like most REASONABLE business owners, she would be able to get me an appointment closer than a month away (or better yet, on the day I requested since she had several time slots available), but no, she told me that appointments can only be made online and that she had no other way to make appointments (because its not like she, the owner, could make such executive decisions). I told her that the only dates that she had available would be after my Groupon expired and she told me I could pay the difference. Her attitude on the phone was just as dismissive as her replies on here to other reviewers with the same problem (so spare me the fake explanation as to why you "can't" set up an appointment). I do not appreciate it when businesses CHOOSE (because they do not have too) use these deal websites that cost them money because they are providing the service such a deep discount but then don't want to honor their deal. If you are not going to treat all of your customers the same, then don't offer the deal! VERY DISAPPOINTED!!!!!