Been growing my nails out for weeks now. I went to get a gel manicure, the tech started clipping my nails short without even asking me. They’re at my nail bed now. I asked for just a clear gloss instead, due to the shortness not looking good with polish (my opinion) and they charged me $30 for clear nail polish I didn’t even want.... Never going back. The receptionist was rude.
9. Beauty Works
They have a great variety of salon products that I have not been able to find anywhere else in Sugar Land or Houston for that matter. Their staff is excellent and knowledgable. The shop is beautiful and their prices are great! I am so pleased everytime I go in. My newest hair product recommende…
SH Salon is a nice, modern hair salon that allows my whole family (me and the kids) to get a hair cut all at once.
Don't waste your money on bioidentical harmony treatment for thyroid iat this place. I spent 2000 dollars in testing and two visits from which I received a compounded med that includes t3 and t4. After the first month treatment, I somehow managed to pull though inspire of some issues and got tested again. The PA changed my dosage and after taking that for few days I started experiencing anxiety and diarrhea. I waited for four days, considering that these symptoms might disappear, but unfortunately it became worst. The sad part is that when on the fifth day I called their office, no one got me connected to a doctor or PA, and said that someone would call me. After half of the day passed, I called again. This time the person started arguing with me about how busy the doctor is with the patients and the office manager who was supposed to be calling me is also busy. I told her that I have quit taking that med and needed to be told what to do next. A thyroid patient can't skip his medication for a single day. The whole day passed and no one called me from that office. I'm still suffering from my symptoms and don't know what to do, feeling helpless, and thinking if I would ever get any response. Tomorrow, will try again to call that office.
My massages and facials were always great. My problem was when I needed to cancel my membership they just simply never did. I had a 6 months membership and 10 months later I decided to cancel my account due to financial problems. I walked myself to their place to sign their cancellation papers at the end of July. They explained to me that they needed 30 days before it could be canceled which I understood. Well comes September and they charged me again, I called and spoke to their manager Nicole which is the same person I handed my cancellation papers to, she explained she did not know what had happened that she needed to speak to the owner Faydra (not sure how her name is spelled) and that she would call me back. Well a week went by and no call. I called back and left a message asking Nicole to call me back, and she simply never did. I called again yesterday spoke to a very nice young lady in the front desk, which I am pretty sure understood my frustration but there was nothing she could do. She did say that the director (not sure who it is) was there on a conference call that she would speak to her but I am guessing that my problem was not big enough for her to return my call. Anyway my account is still not canceled and they still charged me for the month of October. Two more months after I signed their cancellation papers, and that to me is just not respectable nor professional. To me this membership is a luxury and there is times when you can afford a luxury and there is times when you can't. Cru Day Spa should understand this. I did not break a contract, I just simply couldn't afford it anymore. My only last resort was to contact my bank directly to stop any further payments. I am a very unsatisfied customer. If you wonder if their services are good yes they are but don’t make contracts with them because apparently they won’t let you get out of them. Maybe after this review I will receive a phone call. MB
Go to an actual plastic surgeon if you want fillers. I ended up in the ER after having Radiesse done at Dr. shels office
When you walk into Cru', you automatically get a sense of calm from the bluish/gray tasteful decor. After check in, you are escorted to the waiting area where it is so relaxing with soft music & a cascading waterfall. I received a full body massage & it was my best massage yet. The lotion was warm. Towels were warm. Bed was comfortable & masseuse had just the right type of pressure for me (I had Anna) & I like medium to light pressure. The staff was very diverse & I loved that! I can't wait until my facial next month! Try Cru' & you will love it too!
The place was neat and clean. Everyone seemed professional and efficient. I received a great massage, and this is exactly what I expect from a massage service. I would recommend this spa for anyone who needs massage on a regular basis.
We were in town for a wedding on April 26th & looking for a salon. Our hotel recommended Genesis, & Denise & Lacey squeezed 3 of us in at the last minute.I had a shampoo (ahhh)& blow dry, my sister-in-law had an updo, & my husband had a shampoo, cut, & nail trim. These ladies not only did a great job, but they were friendly & gracious! Would recommend them any time!
WORST customer service ever. I purchased a package through living social and followed the instructions to set an appointment. No one ever answers the phone, I left a message to get a call back and after several days of waiting I never heard back. Not even after sending an email. It wasn't until my third try of contacting them that I mentioned I thought this company was a SCAM and was going to contact the Better Business Bureau that I finally heard something. Two days after the email reply I finally got a phone call to be able to speak to someone to only be told that I could not redeem the package because I was a male and it would be complicated to schedule visits. Very UNPROFESSIONAL, No service skills at all. This place is a JOKE! Don't WASTE your time nor give them any business. Unbelievable!
Felt like I was made to feel special and pampered. They got me in to see Hong same day on a busy Saturday afternoon, but I still felt I was their only client and had all the attention on me. Received the high performance facial and Vitamin C treatment. Hong was very personable and friendly. Her knowledge was expert. She uses natural products and everything smelled wonderful! My skin feels smooth and pores are nice and tight again. Age lines are noticeably less visible. Would highly recommend this facility. Left feeling refreshed and relaxed!!
AVOID THIS PLACE! I’ve been a client since Summer of 2011. Management has changed about 4 times if not more! They are unprofessional and always confused and lost. No one knows what they are doing and I’ve heard the girls at the front talk about clients on more than one occasion. Laser hair removal was a scam. I paid thousands of dollars for nothing. I am a college student who has to travel to get these treatments done and a few times the laser machine wouldn’t even work so they would send me home! ARE YOU KIDDING ME? I drive 2.5 hours to get treatments done and they tell me their machine is no longer working? The poorly trained technicians did not properly treat me and each time a different technician would treat me because everyone was always getting fired (they told me the technicians got fired). The contract guaranteed a 70% reduction but now the management is saying 30% reduction is “good enough for you” The current manager Nutty is extremely rude. She claims she is a professional and that she’s been in the business for 10 years but she does not know what she is doing. Bio Skin and Laser is after the money and not client satisfaction. Maybe that is why management is always changing. Seriously, save your time and money and go somewhere else in the Houston area!