timely service with good cleaning I would recommend this place to others in sugarland area as it is closer to HWY 6 and mosque
Quality dry cleaners with quick and affordable services. Alterations are done professionally in timely manner with tailoring service available as well.
took clothes to be dry cleaned, was suppose to be ready on Thursday at 5:00pm , went Friday morning to pick up and had no idea where my clothes was. The lady that was working was also working at reastaurant next door and just left me there waiting while she went to help people at restaurant. The owner showed up after waiting like 15 minutes and said he didn't know where my clothes was at and it wasnt his fault, he said what you want me to do. Your the owner and you are responsible for everything that goes on in your cleaners. When I finally got my clothes it seems like it wasn't even dryed cleaned. I will never go here again, expecially since this is not the first time they loose my clothes. Terrible service, do not take your clothes here, please find another cleaners.
DO NOT GO HERE. I wish I could give this place ZERO stars. This place bleached one pant leg on my husband’s $300 jeans. When I went there today and spoke with the male manager, I explained to him how we just picked up the khaki jeans a few days ago and noticed that one side of the jeans had bleach stains up and down the pant leg. He looked up my account and immediately said that “they” did not do that to the jeans because they were dry cleaned with chemicals and not washed. I explained that when we dropped off the jeans, they were just fine and when we picked them up, they were bleached. He told me that he’s not sure if they were dropped off just fine. I told him to GIVE ME A BREAK. I told him that maybe one of his employees accidentally got bleach on them and he said that it was impossible because his employee has been there for 10 years. He even went to go ask his employee who verified that it was a bleach stain. When he came back, he said that they did not bleach the jeans and it wasn’t their fault. It was absolutely ridiculous that he was denying that they bleached one side of my husband’s jeans. He never once apologized nor tried to rectify the situation by offering a refund of some sort. How can they claim that they didn’t bleach the pant leg when they were dropped off perfectly fine? RIDICULOUS! The manager was rude, combative, and totally unprofessional by being defensive the whole entire time and denying their wrongdoing. I will NEVER EVER return back here.
Horrible, horrible, horrible. This place has the rudest staff anyone could ever imiagine. They do not possess the slighest amount of common courtesy or professionalism. They over charged me three times and ruined several pieces of clothing and argued with me about it. BEWARE!! I gave them several chances but they continue to repeat the same behavior from the owner to the staff they all suck!