Car Accident Aftermath »
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
Awesome people to deal with.The guys here Duane,Ernie,Doug,Jake and Mike were very helpful in servicing my vehicle. just a simple brake job turned i…
2450 E Parleys WaySalt Lake City, UT 84109
From Business: If you need a car service center you can trust, look no further than American Car Care Center Foothill. We offer personalized local service for the Salt Lake City…
944 E 2100 SSalt Lake City, UT 84106
From Business: As a family-owned business, we believe our customers are part of our family and we treat them as such. From repairs to inspections, weve got you covered. Burt Bro…
My first time there I had my oil changed & the cap fell off after I left the shop, splashing oil all over the engine. I took it back & they fixed it…
534 E 2100 S, Salt Lake City UT, 84115Salt Lake City, UT 84115
Very nice staff but they tore the top replacing the window and had to sew in a new window. The new window leaks and after taking it back once, it is…
1953 S 1100 E Unit 521688Salt Lake City, UT 84152
From Business: AmericanSyntheticOils.com has been selling Amsoil products nationwide for seven years. We wholesale to retailers such as NAPA and Harley Davidson, ATV, UTV, boat …
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
It’s time to bring long sleeves and long pants out of storage, prep your home and car, and contact the cool weather home/yard contractors.
It is rare that I use a Professional to work on my vehicles, rarer yet that I entirely trust what they are telling me. Divinity is an exception. If you own a Toyota or Lexus you should give them a look. The first thing I noticed was the spotless repair shop, rare in independent shops. As I spoke to Ralph, the owner, it became clear that I was dealing with an intelligent and articulate gentleman. Most surprisingly was Ralph telling me I did not need some of the preventative services that I was requesting such as a brake fluid and transfer case fluid change, that he would check them instead and only service if needed. I finally said, "I'm trying to give you money here and you are turning it down!" That was probably 8 years ago and that pattern has continued, great service that has kept our Tacoma running flawlessly, without unnecessary costs. Once, an aftermarket belt that they had installed developed a flaw. It would have been easy for them to say the belt was under warranty but I would be responsible for the labor, a common occurrence. But no, repairs at no charge. Another time when my check engine light came on the diagnostic computer indicated a relatively expensive part needed replacing. I'm quite sure that another repair shop would have replaced the part but Ralph refused to believe that this failure had occurred at such a low mileage and just reset the service light. Ultimately the problem returned and the part was faulty, but I was given a chance to avoid the repair. Thus when Ralph or Angel tell me the vehicle needs something, I trust them.
My husband and I have both had a great experience with Vargas Auto Service. We took his car in last year for an engine replacement and they did a great job on his car. This year we took an Acura MDX in because it was shutting off with the cold. The check engine light was indicating a misfire with the coils so they replaced them, but the care was still shutting off with the cold. I called them to let them know and scheduled some time to bring the car back in, however, I wasn't able to make it in when I said I would. I was really impressed because they called me to follow up and find out when I would be bringing the car back in. When I brought the car back in they did fix the issue and did not charge us anything more. This may not be the case for everyone but I do believe they are fair. They are honest mechanics with great customer service. Also, I like that they are organized. They have a computer system in place that stores what they've done for you along with your info. This makes it easy to work with them because you don't have to remind them what they've done for you and give them your info again every time you come in. I highly recommend them!
My salesman, Jake Wade, was nice enough, but started 'negotiations' at $2200 above the price advertised online. Once I pointed this out, he quickly backtracked when there was 'no way' he could go down on price before. I secured my own financing for the vehicle, and requested that they not run any inquiries on my credit report. The next day, I woke up with 9 new inquiries on my report from various auto finance companies, and they have done NOTHING to help remove/reverse these unauthorized credit inquiries. I also traded in my previous Honda, and two weeks later the credit union (also in Utah) hasn't received a payoff check despite me hearing 'the check was mailed four days ago' multiple times. However, they were very quick to cash the check I gave them for the new car. While signing the final paperwork, I overheard two salepeople talking about a customer that just left. They called him a "f**king idiot" for not knowing the exact mileage on his tradein. The Acura is nice, but I've never had a worse buying experience. I'll definitely go elsewhere when I'm in the market for a new car.
These guys really helped me out on my trip out West. I was having car troubles. The guys down the street Clark's told me it was a bad water pump after having the car for about five hours and told me it was going to cost 1200 dollars to fix. I took it over to Chuck's and he showed me it was a leak it in the overflow tank had it fixed in less than an hour for 100 dollars. Not only that, they helped me with my rear brake calipers and charged a very reasonable price. Hopefully, they keep this kind of service going! It seems common that people will take advantage of a traveler from out of town, but these guys were really down to earth and seemed to care. The people who came in, the regulars, also seemed to be really swell people and all were in the family. So, from Michael at the monastery, a big big thanks!
I recently bought a car at Mike Hale Acura and took it in to their service department for pulsating brakes. Andy (the service manager) went above and beyond to ensure outstanding service and care. Andy had the capacity to understand my frustration and provide quick solutions all with a friendly/warm demeanor. He even took the time to personally show me cool tips and tricks inside the vehicle. When asked for a shuttle ride, he provided a nice loaner vehicle for the night. In short, even after a somewhat disappointing experience with the sales dept, Mike Hale Acura's service team (specifically Andy) redeemed Mike Hale's reputation in my book!
These guys are amazing!! I have had an intermittent problem with my car where it wouldnt start. The dealer replaced the computer, the fuse block, the battery, and the alternator. Luckily, all of those parts were under warranty. Didn'tactually fix the problem. The guys at MasterTech took the time and figured out that it was an issue with the negative battery cable. I appreciate the time they took to solve the problem instead of just throwing parts at it. They are honest and I will be taking my car there from now on! The staff is amazing and so friendly and helpful and know how to take care of their customers. I highly recommend this shop!
I have been taking my vehicles here for a few years for minor things like leaks, brakes, and registration renewal and I have never had a issue. The other day I went in with a engine misfire and I was expecting the worst $$. I got a call that same night and was told the problem is a simple fix and about $50 later I was on my way. Part of my job is inspecting vehicles and negotiating repairs. I have spoken with the owner several times regarding labor rates and labor times, never on a professional level, only as a customer and I can say this shop is fair and honest. I have and will continue to recommend Vargas to my friends and family.
SUPPORT THE "GOOD GUY!!!' On time, very polite and caring driver. Reasonable price. We should use this company because they do NOT contract with commercial private property entities. Other companies do this, and it turns out to be a big money mill for them, and it's wrong. Not Jardine. Jardine does not contract with companies that automatically tow your car without notifying you. They use ethical, moral, and legal practices in their business dealings. Please, please, please use these guys over the other towing companies out there. There are so many scumbags, that we MUST support the "Good Guys," for our own sake.
My wife and I had a wonderful experience at Wade Auto Group. Everyone at the location is honest, straight forward, helpful, and easy to talk with. We had talked with other groups and did not feel comfortable with them like we did at Wade Auto Group. They answered all our questions, they offered extra options and did not pressure us to purchase anything. Thier product and experience did all the work. We walked away with what we wanted at a price that is fair and competitive. I would recommend Wade Auto Group to anyone who is looking to buy a quality used car or truck! Thank you guys! You are awesome!
Frankie and his Staff at the Broadway are attentive to detail. I bought my salvaged title 2012 Kia Soul that Frankie bought at an insurance auction, fixed the car up to better than new and sold it for a Very reasonable price. I was buying a car not a title. Since I was paying cash for my car I got a better deal than the local Dealer's could give me. My husband and I have already decided that our next car will be from Frankie because he does good work. We have owned our car now for over a month and we have not had one single problem. And we got a warranty on the car too!
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.