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Dr. Randy made himself available to us when we found ourselves in the sad situation of having to help our elderly Westie be put down.
His compassion, kindness and gentle support was greatly appreciated during what became a difficult process for us all.
I am pleased to have found an excellent doctor for my scottie and highly recommend Dr. Randy and his competent staff to anyone seeking professional care for their beloved animals.
I have known and worked with Dr. Randy and his staff for many years, always on a professional level. Today I worked with them on a personal level and difficult decision. Not only were all professional they were heartfelt and accommodating to our situation. Bayside Clinic staff and Dr. Randy are above and beyond, so easily they 'transformed' from "work" related relationship to "pet owner" relationship. The kindness and professionalism is beyond reproach.
We have a summer place in Sturgeon Bay and this weekend one of our dogs was in severe pain from some infected loose teeth, up all night Friday often crying out in pain. After calling just about everywhere Saturday morning including the 24 hr emergency vet in Green Bay, this was the only place that showed any compassion and willingness to actually help. Within 1 1/2 hrs of my initial call Randy was looking at my dog, a Yorkie just over 3 lbs. He lightly sedated her and extracted 4 teeth, set me up with an antibiotic and pain meds and I was on my way, for a reasonable price, and my dog is feeling much better. This guy is everything I could ask for in a vet, looking for a way to help rather than make up excuses why he can't. It probably was just another day at the office for him, but we're grateful to find someone that simply does what needs to be done when we were in need. I highly recommend him and will take my dogs there anytime we're here if they need to see a vet. THANKS AGAIN!