R-Mine Bridal Couture
12242 Ventura Blvd, Studio City, CA 91604
Phone: (818) 247-8177
R-Mine Bridal Couture R-Mine Bridal Couture
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I'm giving this place a one star because it wouldn't allow me to give it a ZERO!. I darted in this morning to get a veil for my daughter's 1st Communion. For a simple no frills veil of two layers of mesh glued to a comb it was $75. I had no choice and no time to run somewhere else. Yes I signed some paperwork but was never verbally told that All Sales are Final. Literally 10 minutes after I made the purchase I called them back to return it because someone had already brought a veil for my daughter. They said all sale are final and that is that. I spoke to the owner and again no results. But I was given some advice "You should save it for your daughters wedding". Seeing that my daughter is 7 that's not much advice or remedy to help the situation. Even further the only thing you walk out with is the credit card receipt and nowhere does it say All Sales Final. A bad review, upset customer, and no repeat business here and a bad online review all over an overpriced veil that no one wore.
01/06/2009Provided by Citysearch -
Very serene atmosphere. Service was impeccable. This is a small store with high quality dresses (check the website for a list of designers available). The owner, Armine, will also make custom dresses.
Nicoleta was the person who helped me and she is really nice and attentive. She will definitely work within your budget and will not push something on you that is beyond your price range. I liked the fact that the owner, Armine, chimed in and made recommendations and suggestions as well.
Even though I had some ideas in mind when I walked in, I left 25 minutes later purchasing a sample coutour silk dress (75% off) recommended by the owner that was half the price of the ones I originally tried on. It was one of those dresses that Armine and Nicoleta basically said, ""Just try it on. We think it'll look good on you"" The dress was gorgeous and fit beautifully. This was definitely an unstressful experience.
11/04/2007Provided by Citysearch -
I first came in with a friend and the service wasn't great, but they had nice dresses. Then I returned for myself and my first instincts were confirmed. They restricted me to trying only 3 dresses and then the manager was urging the staff to rush me out. The store was not busy. The other customer there for alterations was having a verbal confrontation witht he management and I am sure they did not want me to witness the screaming. AVOID this store! There are plenty of other options. I found my dress elsewhere and I am very satisfied.
06/01/2007Provided by Citysearch -
AVOID AT ALL COSTS!!! You only get married once, and if you want to avoid a nightmare, go elsewhere! I wish I would have done some research before ordering my dress... service seems nice and friendly at first, they will probably say yes to everything and even match prices. They seem so nice that you even don't check the dress size you tried on and believe that they will order the right size. You will leave happy UNTIL your dress arrives... You will then realize that all the promises they made were false, the dress is WAY TOO BIG, a SCAM to charge you more for alterations (tried on a 6, fit perfectly, they ordered an 8). Moreover, the defects in the dress are minimized. They all turn into heartless monsters and break every rule of customer service (even to a bride with a ruined dress 4 weeks before the wedding). If you ask to take the dress for a second opinion, they make you sign a paper (which they type up in front of you *B.S) stating that once you leave with the dress you are no longer welcome back in the store. They will then throw your dress in a black garbage bag (not the elegant bag that the dress came in which YOU paid for) and send you off on your miserable way! I had a friend get married a week before this happened and her dress was defective as well. the alterations lady promised to fix the defect on two separate occasions, and then promised that the corrections were made the day before the wedding. They told her that she could not open the bag because the dress was steamed and she took their word that the correction was maid... IT WASN'T! she spent her entire wedding holding up her dress... I wish this were a simple restaurant review, where you could just avoid going back after a bad experience. However, this is your wedding and hopefully there is no second time! You have enough on your plate as is, don't add more unnecessary stress. GO ELSEWHERE!