Terrible customer service! Nobody helps members with anything. I highly recommend anynbanks other than this nickel-and-dime you to death place.
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Friendly, knowledgeable staff! They were able to get me a fixture I couldn't find for months through any other distributor--at almost half the prices I've seen, and in under a week! The other local places I've called were telling me I'd have to wait at LEAST two months!!