The employees were friendly and courteous when they arrived at my home. I only had a small amount of time before work to have them fix the issue and they had no problem getting it resolved quickly.
grinder pump wasn't working. wasnt sure if it was a bad float or the pump it self. 2 techs came out at 11:30AM and left at 1PM. pumped the holding tank out using a sump pump and did a few tests (tried bypassing the float, verifying power) and charged me $640 then told me if i did a new grinder pump through them ($4000 btw) they would put that towards it... First off EVERYBODY I called for pricing on grinder pumps were at least $1100 cheaper. Secondly the highest price i got to pump the tank was $250 and a $79 service charge to come out (if that) so since they give "free estimates" (which should include minimal diagnostics otherwise how can they estimate the cost of repair?) they essentially charged $640 to pump a holding tank... they didn't tell me any prices till after everything is done or i would have told them no and called somebody else. never will i use this company again nor recommend them.
Horrible!!! Tried to rob me blind. Totally irresponsible & unprofessional. Kevin the owner is worse than his workers. Rude, disrespectful & nasty. Worse of the worse of companies. Extremely dirty & sloppy work. KMG Plumbing can't be trusted at all!!!!
Disconnected Phone, No returned calls, Unpaid Invoices. OUT OF BUSINESS??