I am speechless... I tried Fabulous Floors Cleveland because they offered very affordable cost, So I have decided to try. Finished my floors beautifully and looks gorgeous.
Did not do the work I was described. They did not buff the floor between poly coats, so now I'm left with a ruff floors. The first quote I got said machine sand, stain, buff, three coats of poly. After I gave him a deposit he made a new quote that said machine sand, three coats of poly. And that is what they did, it looks good but is not smooth. Not very professional for a floor company to skip a major part of the job. And I'm assuming they no this because after the job no one has asked what I think about the work. They could do good work but I feel like no one is running the ship,
Will not recommend to anyone!!!!I wish I had not hired these guys after reading previous two people's reviews. The only reason I went with them was because I was selling my house and needed floors done ASAP. I thought I was hiring a company to do a professional job but instead my job was subcontracted to somebody else. This is how this company works. Brian Radesic (Owner) will give you an estimate and take half money as down payment. This money goes to the company and then he will sell your job to someone else for the rest half of your job contract money. After this step you are on your own with the subcontractor who will collect his part of the money at the finish of the job. You will not see or hear from Brian again no matter how the job is going. I was told that after sanding down the floors they will apply one coat of stain and 3 coats of polyurethane. Well because of the color of the stain that I choose was very close to the wood color the subcontractor decided that he is not going to use any stain and that he will only do one coat of polyurethane. After arguing with the guy for about half an hour that this was not the agreement that I signed he said he will do 3 coats of polyurethane but not he stain and I said that's fine. Next thing I know he is done with all 3 coats in one day and he wants his money. All in all my suggestion is save yourself hassle and go with some other company. May be it will cost you few hundred dollar extra but it will save you from headache and poor quality work.
BEWARE! My job was subbed out to two kids that didn't take necessary precautions and ruined my living room furniture. The owner, Matt, does not answer calls when they don't favor him. I have over $3000 in damages that Matt refuses to acknowledge. One of the kids told me they didn't want to go through insurance. Now I know why. My job was done 2/14 and I am still trying to get reimbursed for the ruined furniture. I have filed a complaint with the BBB.
In early June 2014, Brian Radesic estimated a “Refinish-Sand, Natural finish, 3 coats of Poly” for my floors. At that time he provided a copy of an insurance policy that expired 5/31/2014. After accepting his bid on the job, I reminded him that I would need a new Certificate of Insurance. He left a message that he had sent the insurance check, but had not received his policy. He said he would provide the certificate as soon as possible. The job was scheduled for July 28, 2014. On the 28th, two men showed up who had no discernable connection with Fabulous Floors. As the job began, I pressed for proof of insurance, and never received one from Fabulous Floors. Be very careful when dealing with this company, as they leave unsigned documents with you, do not answer phones and do not deliver what is promised. Ultimately I find out this is a tangled web of companies including in my case a “scheduler”, an “estimator” (Mr. Radesic), and subcontractors who actually do the work. This goes against all that Mr. Radesic told me during the estimate. He assured me that Fabulous Floors does not use subcontractors. Extensive use of the words “my guys” evidently means something other than employees to him. In addition, there is no connection between Mr. Radesic’s time schedule and reality. Be wary of dealing with Fabulous Floors.
My new floors look fab! OMG. I am so super excited because my husband and I really didn't want to get new hardwood floors this holiday season...but we had to. Our family would be ranking on us so bad if they saw the home we purchased and the condition of the floors that we purchased it in. Brian is amazing and saved us money. Love him!
I had my floors refinished for thanksgiving and they came out wonderful. I will hire Brian and his team again.
Brian helped me out and I appreciated it. He did a good job and a fair job. Thank you.
Well, I had Fab Floors out. The guys paid attention to all the details of the project and patiently listened and answered my questions. I'm sure there are lots of people who can install a hardwood floor. Not sure if there are lots of people who are willing to deal with picky customers like me. I appreciated their willingness to listen and respond.
Guys are sharp at this company. I told them what I wanted and what my budget was. I got what I wanted and within my budget. No fussing around or trying to sell me items I didn't need. I will rehire them again for other houses.
Mistakes happen, and when it comes to owning a carpet or rug, mistakes usually mean stains. The plush softness of carpet and rugs comes with a price: the time and care required to clean them. Cleaning your carpet or rugs can require some extra work and special techniques that differ from typical hardwood or tile floors. In some cases, you may even need to hire a professional to get the best results.
For minor stains or routine cleaning, it's possible to effectively treat a carpet or rug yourself. If a thorough vacuuming doesn't get rid of dirt in certain areas, here's how to tackle them on your own.
A number of liquids can stain carpet or rug materials, including wine, coffee, nail polish, or blood, to name a few. Depending on what caused the stain, the carpet or rug's material, and how long it's been there, you may need to use different techniques or cleaning supplies to get rid of it. In general, though, keep the following ground rules in mind for stain removal:
- Apply a cleaning solvent directly on the stain, if needed, and allow it to soak in for a few seconds.
- Use a damp cloth to blot the spot. Don't scrub or apply too much pressure, as this might only further embed the stain into the carpet or rug.
- Rinse the cloth and continue blotting until the stain is removed.
Take these steps to remove a stain as soon as possible to prevent drying.
Some stains may come out with little more than water or a mild soap. More serious stains may require a solvent to make removal easier. The best solvent to use depends on what caused the stain.
-Water-soluble stains: These include berries, cola, food dye, jelly, mud, washable ink, or wet paint. Mix a solution of 1/4-teaspoon nonbleach detergent (or white vinegar) with 32 ounces of water.
-Dark water-soluble stains: Chocolate, coffee, mustard, tea, wine, and bodily fluids often stain much more readily than other water-soluble materials and need a different solvent. Use 1 tablespoon of ammonia mixed in 1 cup of water first. If this doesn't work, try combining one part chlorine bleach with five parts water. These solvents may remove color from certain fabrics like wool, so check with the manufacturer for the best cleaning method.
-Oils and waxes: This would include glue, gum, nail polish, and cigarette residue. The best way to clean each of these varies - some may need to be simply scraped off or, if possible, frozen to make it brittle and then chipped away. Most glue can be dissolved and removed using a solvent like rubbing alcohol. Nail polish may also be dissolved using rubbing alcohol or with nail polish remover containing acetone.
Why You Should Hire a Carpet Cleaner Service
Unfortunately, some stains may prove difficult to remove using household products. In any case, vacuuming and spot cleaning may not be enough to get your carpet or rug looking like new again. That's why many homeowners opt to hire a professional carpet cleaning service on a regular basis, around once every 12 to 18 months.
When it comes to heavy-duty carpet cleaning, you have many options to pick from. The two most common methods for cleaning carpets are steam cleaning and dry cleaning.
Steam Cleaning Carpets
Steam cleaning is a common method for professional carpet cleaning, but the name is somewhat misleading. Steam-cleaning services use machines that utilize hot (but not boiling) water in combination with a vacuum. The water is heated inside the machine and sometimes mixed with detergent before being sprayed directly onto the carpet. At the same time, a vacuum sucks up the water almost immediately after hitting the fabric. The hot water extracts far more dirt and stains than would be possible by hand.
Cleaning machines using hot water extraction can be purchased or rented for home use, but they aren't always as powerful as what professional cleaning services use. Improperly drying the carpet may also cause bacteria or mold growth. Professional cleaners also employ a number of other methods to pre-treat the carpet and ensure adequate drying. For these reasons, professional carpet cleaning may be preferable to do-it-yourself methods.
Carpets or rugs can also be thoroughly cleaned using a dry-cleaning method. As the name suggests, there is much less water involved in dry cleaning, which means the carpet can be ready to use in less time. Using powerful solvents to break down dirt and stains, dry cleaning puts less physical stress on the carpet, and thus might be better in the long run. However, dry cleaning is usually more expensive than hot-water cleaning services. In addition, the chemicals used to dry clean carpets might irritate pets, people with sensitive skin, or anyone sensitive to strong odors.
What to Ask a Professional Service
Before choosing a professional carpet cleaning service, make sure you will be getting what you paid for by asking the right questions and doing your homework.
Decide Which Method to Use
Again, there are pros and cons involved in using a hot-water-based cleaning service or dry cleaning. Take into consideration not only cost, but how long the process will take from start to finish, including drying time. Also take note of the material your carpet is made from, and consult the manufacturer if possible to learn about the best ways to clean it. If you or your family is sensitive to any chemicals, be sure to keep this in mind and ask about what chemicals are used.
Research Online or in Person
You can find reviews of most professional carpet-cleaning services online, as well as information about a company's specific process, the chemicals used, and cost. It's also wise to ask friends and family members about services they've used in the past to get a recommendation. Don't always go with the service offering the lowest price, or hire a service who advertises door-to-door or over the phone, unless you have done thorough research on them.
Ask About Employees and Services Offered
Carpet cleaning services will be entering your home, potentially while you aren't there, so you want to feel comfortable with the business you trust with this responsibility. Ask if the company conducts background checks on employees, as well as if they are insured in your state. Without liability insurance, a mistake that results in damage to your home or furniture may be your responsibility to pay for.
Getting a Quote
If you've found a carpet-cleaning service you can trust, ask to get a quote. This may involve specifying exactly what services you would like performed, as well as the size of your home's carpeted area. Make sure you understand exactly what is included in a quoted price. Some businesses may charge extra to move furniture, clean stairs, or use special treatment methods. It's also common for businesses to sell customers on products and services they don't need. Don't hesitate to ask questions if any detail about the quote is unclear.
Choosing a Carpet Cleaner
If you instead want to rent or buy a carpet-cleaning machine to use yourself, you have many options to pick from.
Since heavy-duty carpet cleaning isn't a frequent activity for most homeowners, many choose to simply rent one of these machines. Of course, renting is usually much cheaper than owning a machine or hiring a service, which is the biggest advantage in this situation. But not all rental units perform equally, and some might require extra drying time or the use of special solvents that will cost more. There's also the time and effort that goes into carpet cleaning - renting a unit means you must also move furniture yourself and pay close attention to ensure you're operating the unit correctly. Making a mistake could mean damaging your carpet or the unit itself. Also, improperly drying carpet could allow harmful bacteria and mold to grow. Before renting a carpet cleaner, make sure you're up for the task at hand.
Owning Your Own
Homeowners can purchase carpet cleaners ranging from compact units to full-size industrial-strength machines. Besides price, take note of the features of a unit and compare them to what you most need from a carpet cleaner. Some models specialize in removing allergens from pet hair, while others may work better on tough stains, for example. Another key consideration: Make sure you have room for it. Some carpet cleaners can be bulky and require ample storage space.
Other features you may want to look for in a cleaning unit include:
- Attachments: Some models include special attachments that work on upholstery, stairs, bare floors, or small spaces.
- Brushes: Some units may not use a brush to agitate the carpet, while others might use a stationary one or multiple actuating brushes.
- Hose length: Bigger machines can be hard to maneuver around a room. Having a detachable hose of considerable length can make it easier to clean open spaces as well as more cramped areas.
Make the right choice in carpet cleaners by considering all the options available to you and how they fit into your needs and budget.