Desi Auto Care
307 S White Horse Pike, Stratford, NJ 08084
|Mon - Fri:|
ASE Certified Technicins, BBB A+ Accreditations, German - European Specialized Diagnostic System
I will forever recommend Desi Auto Care to everyone who is in need of basic maintenance or major repair service for their German cars, but especially if you're stuck in a tough situation and your vehicle is on its last leg, this is the place to go and ask for Shawn (the very professional manager)
After being quoted $9,240 for a repair at Mercedes Benz-Phila, i went to Desi Auto Care on a referral from my doctor friend. Sam completed my repairs for just over $1,600. What a difference!!
When I have had expensive repairs, the technician went over what absolutely needed to be done VS what could wait a short time. I will not trust anyone else to work on my Benz & Lexus.
In Aug, Shawn called with a quote to repair exhaust system in my BMW 640i x Drive and also to say he found a nail in the tire and that he will fixing it at no charge. Wow - awesome! I would most likely have had a flat and been stranded somewhere.
When i get quotes I was shocked - not at the high prices, but at the "oh wow, that's not as bad as I was expecting" results.
They're quick and do good work and they have a free refreshments and 2 years warranty on everything they do.
I started going here for regular maintenance routine on my '04 Land Rover Discovery when I moved out in Blackwood. Last time I went for brake issue, Andrew showed me that my brake pads were very much worn (Only 10% left) and changed them the same day. I also have been there for other major repairs and he always sticks to the estimate he have you sign when dropping the car off. There are never any hidden fees at the end.
Short story: my BENZ had a fuel pump failure that caused lot of issues. Sean could have easily took on the full job and charged me about $4000 to fix the issues, but instead he went out of way to help me get informed about a BENZ recall that I had no idea about. With Sean’s help (he contact the dealership for me) my car was taken into consideration by a Mercedes dealership and I saved $4300. Honest and helpful.
Something must be very good that I brought my car here for an oil change, wheel speed sensor and starter to replace. As promised, it was done while I waited and enjoyed free refreshments. Anthony made sure everything looked ok, turned off the annoying reminder light telling me it's time for maintenance and was done in time. I didn't think it was possible to make a German car repair such a pleasant experience. I will definitely return. Thank you!
2008 Saab 9-3 owner - First time customer.
Had a tire wobble and a grinding noise coming from the back end of my Saab. Dropped it off, and later got a call from Sam letting me know that the lug nuts just needed tightening. Such as little thing , I was kicking myself for not checking myself.
Picked my car up the next day and they did not charge me a penny. Totally surprised, but great move. Will be bringing my Saab back for any service in future. highly recommended!
Shawn is hands down the best Benz mechanic I've ever had. Prompt, honest, helps prioritize repairs. German cars are expensive to maintain - sometimes the work is costly, sometimes it's next to nothing (because of Shaun) - but he always takes the time to explain what is wrong, obtain my approval on repair or service, and show me what he did (old parts etc.) when I pick up the car.
Driving to Voorhees Township office my '11 MINI Countryman brakes were making noises with mirror issue.
Shawn told me he would call me around noon, if there is any issue with the brakes and if so, would give me an estimate. He did exactly that. I received his call and to my surprise, the brakes were fine. The noise is something that occurs with certain MINIs and the honesty that was displayed was highly appreciated (no further brake issues either) Furthermore, my mirror was cracked from someone punching/hitting it while the car was parked on the street outside my apartment a few nights before. Shawn gave me a fair price and only recommended replacing the glass part, not the whole entire mirror. I have every reason why I would recommend them.
People who don't know European cars, trust this shop. Sean didn't know me from anyone else off the street and has been a wonderful person to deal with taking care of items that most shops would just turn away. Also, he happens to have a great BMW shop that has honest prices and helps you with whatever he can in getting the prices down. Appreciate all the professionalism and integrity, not to mention the expertise on European vehicles and skill. New Jersey's best!
For the MINI Cooper fuel leak, I needed a new fuel pump and sender unit, which they replaced in about 2 hrs, which normally is a 5 hr job for many shops. I saved lots of money on labor because he was willing to clean gasoline that leaked into my cabin, diagnose and fix a dead bulb, check/fill all fluids, and re-set my warning sign all for FREE because I was a student and tight with money.
Desi Auto Care is a Godsend, and They don’t try to screw you on the parts.
I have posted a review before but I felt compelled to write one today because of the level of service that Sam provided. I had problem with electrical system and dark smoke in morning on my Q7 and brought it to Desi. He took a look at it and fixed it within 3 hrs. To top it off, he charge me very minor amount for the service. I am sure other German shops would have kept me waiting and charged me tool and nail. I'm a happy customer and will definitely come back.
The mechanics at Desi Auto Care are the Cream of the Corp. Shawn always does work on my Acura MDX. I had him change out my speciality performance-brakes and he (not even the delearship) figured out that the disks and pads need to be seated in prior to use. The last brake change cycle I had to deal with screaming brakes for the entire time, and was told by Dealer that this was probably normal for performance brakes. My father-in-law has been going here since few years and only trusts them to work on his Acura.
Jessica accommodated my schedule and Sean did a very thorough job. He emailed the results, went through everything carefully with me on the phone and spent a lot of time. He was honest and gave technical opinions without pressurizing me. This is a **GREAT** choice if you want a detailed evaluation of your JAGUAR. Estimates for repair costs sounded very reasonable.
I opted to pay for the all four brakes on the spot (FYI, they wear less expensive than it would have cost me to have a mobile mechanic come to my home and just inspect my 2015 BMW-M3. so I essentially was able to get a service my Bimmer needed for less than what it would have cost me for just an inspection)
5 star across the board!!
I was hesitant to come here at first. I've had so many bad experiences at auto shops. Being a young female makes you a prime target for up-selling vultures that have no regard for you but only your pockets.
Shawn seems really honest. I went to BMW Mt. Laurel and they wanted to charge me $317 to change my front brake pads only. As a 2nd opinion Shawn's price was reasonable and he don't try and hammer you with things you need to get done. Will be coming back 100%
Took my Jaguar to Desi Auto Care get a major oil leak fixed. The correct repair was made for a reasonable charge. Jaguars are highly complex British autos that are difficult to service and Desi Auto Care is up to the task. they also noticed a couple of side issues and dealt with them. A holistic approach to my car's health? Nice if your Jaguar is out of its warranty, this is the shop to go.
I just took my Land Rover Evoque to this shop for the first time. Bottom line, I would recommend this place to everyone. My car had an electrical problem which took an enormous amount of testing by the master technician. Throughout the three days that my car was in their hands, I was given daily updates.
I want to give a big thanks to Sean, Andrew, and the the techs that work so hard on my car to diagnose the complicated electrical issue.