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Drew at Desi helped me resolve a four month old intermittent no start problem on my BMW 2015. Three shops couldn't figure out the problem and wasted my time. He was trustworthy and tried to steer me clear of wasting any more money on expensive shot-in-the-dark part replacements. I'm now a lifelong customer.
Long time of being fleeced by the dealers I decided to take my BMW 325xi elsewhere and came across Desi Auto Care. Always with a knowledgeable crew who will tell you directly what's the issue is and job finished promptly and at a fair cost, you can't go wrong. My Bimmer is 7K miles away from the quarter million miles and I will never take it anyplace else.
I recently had my Audi A4 serviced by Desi Auto Care after the plastic cooling tubes leaked. They replaced them with the original alloy upgraded coolig tubes. The job was performed timely-expertly. I saved a nice amount over what the dealership would have charged. GREAT SERVICE AND VALUE !!!
Worth the wait!!!! I had a service engine light on my Mercedes SLK230. I also noticed that the fan was continue staying on. Chris told me that he gives me a quick diagnostic. He confirmed that the it was an engine heat/thermostat problem. So I was presuming hundreds of dollars. I was confident that as long as the Benz is responding to this things by over cooling the engine I was in good shape.My patience was rewarded when Chris did a fuller inquiry and discovered that a simple coolant flush could solve the issue, $60 vs $600. Sounds great to me. Desi auto Care is busy because they care about their clients, including saving you some $$$.
I live in Philadelphia, but I have been taking my Land Rover LR4 here in the last 3 years for service/repairs. They have been great every time.
I most recently brought my vehicle in to fix a constant pressure valve oil leak, flush the break fluid, replace belt, adjust valves, replace two cracked control arm bushings, change the oil, and replace a door lock actuator.
Cherry Hill LR Dealer quoted me over $$$$ for the job. Sam quoted me 63% less amount and had my car ready a day earlier than promised.
I'm the kind of person that likes to consult with my auto mechanic about my six years old Land Rover Sport HSE service and repair options. Chris always tolerates this; he always welcomes it.
Super cool guy, very competent and great to work with.
Keep up the great Land Rover work!
Very helpful in helping us figure out a glitch in our Jaguar XKR AC system.
If you’re part of the Jaguar family, this is the shop to visit. The manager is a pleasure to interact with and the Desi Auto Care team are very skilled at working on Jaguar’s. They’re always honest and will help you save money where you can. I like to support this shop because it’s independently owned and local. Win-win!
What makes these folks awesome is that they don't talk down to female customers. Every time I've seen Chris thoroughly explained my BMW 750 xDrive issues to me. I appreciate this, despite the fact that I have no idea what he's talking about. In fact, a couple of times I feel like I've come close to understanding him, despite the fact that I know exactly ZERO about cars -- that's how good he is at explaining stuff. I like his demeanor and I trust him.
I have a 1998 convertible in not a great shape. I was having high idle issue and decided to call and see if they worked on this car. I spoke to Lesile and she said bring it in next day. When car was done, Lesile showed me old parts and the mechanics notes which said the issue was the idle control valve. I fully recommend.
1st service was tracking down an electrical problem that ended up being in the door of our Audi A8. Shawn also showed me the damage part. 2nd service was for what I thought was going to be an expensive clutch job. He determines that the system just needed to be bleed and refilled. He is our Audi mechanic of choice and we will continue to use him because he doesn't try to upsell. He just wants to get your car back on the road for you.
Desi auto vare gets an A+! Brought my BMW 750i in because of a rough idle and a couple other repairs.
Within 15 minutes of arriving Drew had taken my car for a test drive and diagnosed the problem, turns out I needed small tune up. His years of BMW experience and I was there driving smooth in no time.
I wasn’t there for anything major and Leslie still put a smile oh my face. There’s nothing like having a affordable, experienced service shop you can really trust.
I decided to go with them to replace two sensors on 2009 Mercedes Benz. They got the parts in 3 hrs and install same day. Also they put a decent effort to install my alternator and all four brakes.
I like to support local shops as much as possible. I feel that the repair was done professionally and am pleased with results. Thanks!
My Benz steering wheel was hard to turn. Soon as part came in they fixed it next day! As a mechanic/manager he is very personable, has passion for Mercedes brand, he keep cost down. My car is bow running smooth! Of course we hope not to have to see Sam because that means a broken Benz, but at least I have peace of mind knowing I have a great repair shop to take my car to that have a quality service and that won't run the prices up!
Sam was very considerate of my budget and was very patient with the fact that I'm a college student with limited budget. Desi Auto Care was a factor in deciding to get a Jaguar XF over other sports cars. There is no substitute for a great mechanic whom you can trust completely, as I do with these guys. Thanks a lot.
Volkswagen dealership told me that I had to change all 4 struts. he said "we will look into" and ask us to leave the car overnight. Leslie called me the next morning and said the struts didn't have to be changed and that they ordered necessary parts and it will be ready by tonight.
I saved money and the struts are still the same old struts. if you're looking for an alternative to the dealer service department, give them a call. You will not regret.
When I call and told my name, immediately Leslie knows who I am already. The only recommendation I will give is, you need to call ahead of time for appointment, and they are super busy. I do recommend Desi to lots of friends. They use all original AUDI parts. Try call Audi dealer and get an estimate and call Desi for his estimate, and you tell me who is cheaper!
Finding an excellent repair shop for your second-hand, out-of-warranty Range Rover HSE can be quite daunting. On the other hand, finding extraordinary mechanic to care for your RR repair service and maintenance needs is an even greater challenge, Desi Auto Care is the answer. Front ball joints sway bars, few front end parts have been replaced and I'm happy with everything. I recommend.
At Walmart parking I got wheel to curb smack down. Car was pulling to left and all kinds of alarms on the dashboard of my Volvo XC90 went on. Car is still under warranty I brought it to Cherry Hill Volvo and initial $150 charge; they came back with an estimate over $7400 with major parts needed replacement. I was stunned!
My neighbor has brought his car here and he concurred it was a good shop for Volvo repair. Informative crew; bottom line is that several parts that Volvo dealer told me needed replacement DID NOT NEEDED and they repaired my car for a fraction of the cost! There was a one day delay with the diagnostics than originally promised to me, but in sum, a great experience and major $$$ saver!!