VCA Lloyd Animal Hospital

I have been in the market for a new vet for quite some time. After moving to Stoughton I asked a couple of my clients for their recommendations - and they had nothing but good things to say about Lloyds.

It was then I decided that I was going to make them my dog's primary.



Tuesday 10/7/14 I had an emergency with my dog and up until this point I had not yet contacted Lloyds to switch her over. I called them around 7:45 AM and explained what was going on - they quickly scheduled me for 9:00 AM. When I arrived the clinic was very clean, updated and the staff was extremely warm and inviting. I had a simple form to fill out and handed them her vet records. I was in the exam room having my dog weighed exactly at 9:00 AM, no waiting which was great!!



The vet decided that since my dog was still active, eating and drinking, that it was best for us to take a conservative approach. I had to applaud her for not pushing ultrasounds, x-rays, etc. when they were not urgent. We chose to send out a fecal sample and put her on antibiotics and probiotics for one week, then re-evaluate (unless of course her conditioned worsened).



When it came time to check out, the bill was much less than I expected. They charged me a regular visit vs an emergency which was extremely helpful and surprising. In total the visit, fecal testing, and two medications cost me $140. I have peace of mind, a happy wallet, and my dog is already showing improvements!



I am extremely happy with Lloyd's Animal Medical Center and have already recommended them to my other clients. It is so wonderful to walk into a clean and friendly veterinary office and not feel like they are trying to rob me.

Although the place is clean and thorough, it's also way overpriced, they constantly try to add on additional tests and fees (it cost me almost $500 last time I was there with two dogs and picking up foods). You never get to see the same people twice if you're like me and can only take your pets in on the weekends. I'm not even sure the same people work there from year to year. When you've got an appointment, they can't seem to keep it -- you're always waiting, often up to twenty minutes or longer on the weekend.



They also discontinued carrying our cats' prescription food and we weren't notified until we showed up to get more. Since we were a bowl away from empty, that didn't give us the time to shift to a new food slowly, so all our cats were sick for two weeks.



The final nail on the coffin is they are so afraid of losing revenue that they refuse to provide prescriptions for pharmacies that aren't them, particularly online pharmacies, despite the law saying they must. Last year I had to sign a waiver, and this year (the final straw) they are asking me to actually come in and get a physical copy of the prescription. This kind of action is simply making us jump through hoops hoping we'll be too tired to bother getting it and sending it elsewhere.



I will never take any of my pets here again thanks to this lack of customer service.

Dr.Bufman does not have very good personal skills. Very disappointing experience.

lloyd animal medical center is the best animal hospital on the south shore. i have been going there for 5 1/2 yrs. i find the staff to be very caring and compassionate, and the wait is never long, which i love. the prices are reasonable and very comparable to other hospitals and the doctors are fantastic. with my multiple pet household i go there quite often and always very pleased with everyone there and the services they give my pet.