Hidden Hills Animal Hospital
4899 Redan Rd, Stone Mountain, GA 30088
Phone: (404) 296-3401
Fax: (404) 296-3401
Hidden Hills Animal Hospital LLC
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01/13/2012Provided by Citysearch -
You wouldn't just take your child to any doctor would you? I just came back from HHAH. The people there are very nice. The people suggest all the things that will keep your pet healthy while at the same time recognizing most of us have other expenses like kids and car payment etc. They are very gentle with your pets. That is probably why the dog likes it there too. Nemo's dad
12/19/2011Provided by Citysearch -
Professional, prompt and caring service provider is how I would describe the folks at the Hidden Hills Animal Hospital. We had been taking our malteese to another Vet in the area, after about a year and half we just didn't feel we were getting the best care and advise. One day a client of mine recommended Hidden Hills so we tried them. Its been a little more than a year ago now and we're still very happy with the service and advise they've provided our pet - Comet. Strangely enough, I believe Comet enjoys coming as well. Stay blessed and Happy Holidays to you all! The Campbells
11/06/2011Provided by Citysearch -
I have been taking my chinese chow ""JustUs"" to Hidden Hills Animal Hospital for years. Their compassion for animals and professional care keeps me coming back. I consider the staff as part of my family. Thank you all for taking such good care of JustUs!!! Signed, Tracy
09/01/2011Provided by Citysearch -
This was a pleasant surprise....the hospital is clean, the staff are pleasant, and they are informative and knowledgeable!
The best part is that they seem to care about my dog ""PAWL"". they also seem to provide and also know what the best heartworm and flea control products are best.
They also were affordable, though they stressed that my wife and I should consider a ""back up "" financial plan called CARE CREDIT or enroll into a pet insurance called VPI? at first I thought "" but we can afford this!"" then they explained the ""WHAT IF's?"" Then it all made sense........have a back up plan if our pet 's needs become a financial strain! I was thankful for their insight!
Although I have lived only walking distance from Hidden Hills Animal Hospital for over 10 years, I recently visited them for the first time days ago. While at work I got a call from my husband telling me that our 6 lb Shorkie was bleeding and he couldn't tell where it was coming from. I stopped at Hidden Hills to ask how soon they could see him and even though it was late in the day, I was told by the very pleasant Dr's assistant that they could see him right then if I wanted to go and get him. I returned in about 15 minutes with "Gizmo". The office was very pleasant and clean. I really like the separate dog/cat entrances and waiting rooms. Both the Doctor and his assistant took the time to answer any questions I had and explain what was going on with Gizzie and what may have caused it. They even anticipated some questions that I hadn't thought of yet. They took a history, weight , examined him and prescribed antibiotics. It turns out that he had a UTI. I was brand new to their practice and yet they were very considerate, thorough and professional. Both I and Gizzie received great treatment. Receiving that kind of caring treatment in a time of need means a lot! I think Gizzie has a new vet!
I waited a few days to write this as my daughters and I are trying to recover. My beautiful dog needed urgent care he was breathing heavy. I took him to Hidden Hills Animal Hospital. I wanted to wait for the vet since it was close 9:00 am when the vet normally arrives, but after indicating that I wanted to wait the receptionist told me he wouldn’t actually be in the clinic until 9:30 and that I should just leave him. Thinking he would be in good care, I left my precious baby in the hands of the most slack unprofessional care.
I received a call at work from the vet stating that his x-ray machine was broken, but from what he could tell, my dog had either pneumonia or the flu. I asked the vet if he would administer a breathing treatment or something to help my dog breath better. Initially he said there was no need for this type of treatment, but then I received a call back to inform me that he was prescribing cough drops and that would be an extra charge to the bill.
When I picked up my dog, again the vet was not there. When I saw my dog he was bleeding from the mouth. The assistant told me that was normal and “just wipe the blood off his mouth off and give him pills every 12 hours. When I got him home he died 3 hours later dying a bloody painful death in my 15 year old daughter’s arms. To make matters worse, this vet took no responsibility for the lack of treatment and care.
Don’t let the clean ambiance of the facilities fool you. Stay away from this practice if your animal needs treatment.
I found that the staff is very kind, the Doctor is very knowledgeable, and very caring towards animals. I would return there for care for my beagle , "Beasely" and my African Gray Parrot "Lester". The facility was clean and no odors. One of the best in the area! They saved my Aunt's dog from a car injury last year.
They have very friendly staff, a pleasant enviroment(smells good, no pet odors), and the Doctor (Norwood) is very knowledgeable and seems skilled in many areas! They offer many services like Boarding, grooming, surgery, and even see exotics! The staff and the Doctor just seem genuine and caring. Overall the Hospital is liking finding a Gem in the forrest!!!