Bought a car and broke down in 2wks with major engine issues and was not drivable... They refused to swap me out into another vehicle, they refused to give me a portion of my down payment back, they refused to just give me my title and void the remaining amount owed of $1,000, they also refused to get it fixed! They refused to compromise on any level and didn't care, that after putting over $5400 down, 2 weeks after the purchase I was without a drivable car and major engine issue! I asked to speak to the boss multiple times and they refused saying that the boss will not deal with customers directly. I've missed work and I'm without a vehicle 2 weeks after purchasing a 2011 Chevy Equinox! They have an F Rating with the better business bureau for a reason! BUYER BEWARE!!! DON'T LOOSE YOUR MONEY HERE!!! Read all the bad reviews and contact the Better Business Burea and see their F rating that is due to refusal to respond to customer complaints!I also asked Benjamin to stop yelling at me and talk to me like he would want someone to speak to his mother and he said his mother was a B@#ch!
The most unprofessional staff I have ever met. Asked my friend who had aspergers what drugs he was on! I then explained his disorder and they chuckled. Terrible people. Terrible place.
They sold me a car with a broken clutch, faulty starter and bad CV axles, I spent over $3,000 dollars doing all the repairs, car was flood damaged aswell
I went in to get a car, obviously. and I tried to tell the guy that I could only put 1000 down due to my current situation, to which he replied: "You should come back when you have money" I'm contacting the BBB now!
These people clearly don't know anything about running a business. The only thing worse than their selection is their ability to help customers who need a title after paying the car off!
I mean OMG!!! they are the best in what they do. Take your money and leave you high and dry. So just so you know I will post every time and every day if I have to. So they sold me a car with a damaged bumper and refused to fix it 2 weeks later after calling all around the main facility in Lawrenceville. I meet a wonderful woman named Felicia (accounting department) Not in service or sales. I wish she sold me my car I bet I would not have all the problems I had. I called every day for 2 weeks before the lovely woman heard my cry for help and assisted me. She took control and addressed all the Managers that pushed me aside and treated me like I was unworthy of a call or their time. My payment was on time actually 2 days early, but they did not give me anything for my trouble but to only take my car to get fixed after 2 weeks. I also was given a loaner car that was dirty scratched up. holes in the truck, sounded awful driving. I felt if i drive that car I might be stuck in the middle of the road some where. I swear I think they did this on purpose since I complained all day for 2 weeks straight, not including Sundays cause they are closed. I mean from the C/S reps I had two that were awesome. Tiffany was great the other Tiffany thought it was her given right to be nasty to me and hang up on me cause she did not know how to help me nor should any empathy to my situation. I had another 2 young ladies and even a older lady that was so polite and helpful. I even spoke to Travis after being told to bring the car any day and Scott would be there (another Manager). Travis was very nice and he did a wonderful job doing just that I understand that he had to stick to script not to loose his job. I mean wow. The buying experience was great. They were so nice we laughed, joked, drank water, talked about the weather. It was wonderful, until I walked out the door. For future buyers double check the bumper on your cars before you leave the lot.
Do it go over thier most shady people I have ever met. Never go to this place. They will steal your money and lie to you in your face.
Just moved in the area, i searched for a used minivan for 2 weeks, visited about 5 dealers in the metro atlanta area, found a Dodge G Caravan up for sale from Best Auto, these guys are the nicest and most honest used car dealer i have been to, they let me take the minivan pretty much for the whole day test drive, not only it drove great, it was the cheapest in the market!! i did not think it twice! paid cash on the spot, process was fast and easy!
Best Auto has the largest selection of vehicles, we found 3 cars we were interested in, after couple hours we made our final decision, took vehicle to mechanic, everything checked out fine! they recommended tires which we knew it needed 2 front tires, David the sales guy was great, answered all my questions with plenty of knowledge, and Emilio the Finance Manager secured a loan for us with 3.9% on a used vehicle! couldn't be any happier! I totally recommend Best Auto Selection Inc. everybody is friendly and their prices are simply the best in town!
NO STARS!!! THEY R LIARS AND SCAM ARTIST WHO IS OUT TO STEAL YOUR MONEY..THEY LET GIVE A DEPOSITl and SCAM ON A WAy TO KEEP THE MONEY N TAKE THE car BACk