Our mail box key does not work and went to this office to request for replacement On Oct. 11, 2017. They took my key and told me that it will be replaced. Since then we have to wait for the mailman to come and deliver mail to our neighborhood mailboxes and get our mail personally. Yesterday (10/24/17)my wife waited for him to get our mail but when my wife ask him to open the mailboxes so he can give her our mail, he said he doesn't have time and drove off. My wife even told him that our medication is inside and we need it badly. He did not listen to her plea. I don't know when can they replace/replair the mailbox.
Was expecting a package and received email tracking that package was placed in mail locker, checked my mailbox, NO KEY. Waited a few days still no sign of package. Filed a claim with USPS and called Robinhood station, of course no answer. Following day waited for carrier and she says well scanned it I may have placed it on your porch!!! WTH she scanned it and didn't place it where she was supposed to!!!! something fishy!!! Contacted the OIG for postal affairs... waiting to hear back....
I have recorded the postal worker just throw my packages on the ground. Even if the package is marked fragile HANDLE WITH CARE. If she does not want to bend over she can place it on the raise shelf on the left hand side of the front door.
This location is a bit run down. Lines are long and machines for self service were out of order on my last visit.
A much more organized and efficient post office than other branches. Lines. Lines can be long but they are fast.
Mail arrives on time but the office is slow even when it's not busy. I'd rather go to other location to ship a package.
I have had continuing problems with my mail delivery, especially packages. Currently, I have one package lost at that post office. What's worse is that the post office continues to designate my mail sometimes as "undeliverable as addressed," which is infuriating. I've already addressed this issue with the Stockton post office, and the problem continues. In addition, no one answers the phone at the West Lane post office. Is anybody working there?
Well my post carrie do good work It's the head employees at the office that are very unprofessional and rude poor customer service just plain disrespectful to customers
USPS does a good job but their logo used to be™√
THERE IS A SICK PERVERT WORKING AT THE ARCH RD BRANCH HIS NAME IS ANTHONY AGUILAR HE WORKS AT THE WINDOW... HE TRIED HITTING ON MY FRIEND WEN SHE WENT TO HIS WINDOW, SHES ONLY 22 YEARS OLD AN HE IS IN HIS 60s... HE WAS SATING HOW NICE SHE LOOKED AN ASKED IF HE CAN TAKE HER OUT FOR DINNER.. SHE SAID NO THANKS..THEN HE ASKED IF SHE LIKES OLDER MEN AN IF SHE NEVER BEEN WITH ONE THEN SHE SHOULD GIVE IT A TRY. SHE SAID THAT CREEPED HER OUT, MY FRIEND SAID SHE FELT VARY UNCOMFORTABLE AN DID NOT SAY ANYTHING JUST WALKED. MY FRIEND DROPED OFF A PACKAGE AN HE GOT THE ADDRESS OFF OF IT THEN AFTER WORK HE WENT TO HER HOUSE.. MY FRIEND SAID THAT SHE HEARD A CAR DOOR SHUT SO SHE LOOKED OUT SIDE AN SEEN ANTHONY WALKING UP TO HER HOUSE, SHE SAID SHE WAS IN SHOCK.HE RANG THE DOOR BELL AN MY FRIEND YELLED THOUGH THE DOOR iM CALLING THE POLICE AN HE TURNED AROUND AN LEFT QUICKLY.. SHE CALLED THE POLICE AN THEY SAID THERES NOTHING THEY CAN DO CAUSE NO CRIME WAS COMMITED.SHE LET THE POST OFFICE KNOW BUT THEY DID NOT DO ANYTHING CAUSE HES STILL THERE..SHE SAID SHES NEVER BEEN THAT AFRAID IN HER LIFE. MY FRIEND DONT WANNA LET THEM KNOW HER NAME OR INFO CAUSE IF IT TURNDS INTO SOMETHING BIG SHE DONT WANNA BE IN THE MIDDEL OF IT SHE JUST WANTS TO MAKE SURE PEOPLE ARE AWARE OF THIS ..SHE SCARED CAUSE HE KNOWS WHERE SHE LIVE AN DOSE NOT FEEL SAFE IN HER HOME NOW AN CAUSE OF THIS SHE IS GOING TO MOVE.WHO KNOWS IF HES DONE THIS BEFORE OR WHAT HIS PLANS WERE.. IF ANYONE HAD SOMETHING SIMILAR HAPPEND REPORT IT ASAP IF U SEE HIM IN FRONT OF UR HOUSE CALL 911 DONT TAKE ANY CHANCES