I brought some expensive $220 Jordans in to have the rubber glued on the side - The ownwer of the store left unremovable marks on the shoes and glue was very apparent and left on the leather - He said if I was black he would not service me - not cool at all - Extreme prejudice
4915 Claremont AveStockton, CA 95207
From Business: JCPenney is one of the nation’s largest apparel and home furnishing retailers. Since 1902, we’ve been dedicated to providing our customers with unparalleled style…
i haven't had any walking service but first i found them open on a monday which the other ones aren't second i asked him about having a shoe stretched he asked me what kind of shoe and i told him the name and he knew all about the shoe and instead of telling me bring it in he told me it would help to stretch. i really respect the honestly and knowledge this man portrayed. should be more merchants like that and the next time i need shoe repair i know where i am going
The customer service here is Excellent! Roy is amazing and gives personal attention to every detail of your footwear needs. These are the most comfortable shoes I've ever worn.
If you like price gouging, this is the place to go.An 18" plastic shoe horn is priced at $10.00!Checked online, and can purchase a packageof 4 of the same shoehorn for $10.00.Store personnel are arrogant and borderingon rude.J. Hill
You need to take someone's bad experience with a grain of salt. These folks have been around "forever", not something that happens when you do lousy work or are nasty to do business with. This is my go-to place for Birkenstock sandal "freshening" and resoling.