I was charged twice for the same order, once on the online menu and then again after a phone call with Louie's Chinese Food to "confirm" my card number. When I showed the delivery guy "the Manager" the online bank statement showing two charges for the same order he refused and told me I don't deserve a refund, we then went on to argue for 20 minutes in front of my house. The "Manager" was raising his voice, becoming very defensive and yelling at me when I would ask for a refund or ask how to get a refund with kids and neighbors around. This is a very disrespectful and unprofessional way to handle a customer complaint as "Manager" of the store. We could not come to an agreement as he declined my request for a refund for one of the two charges so I sent him on his way. I had to make several phone calls before I was issued a refund for one of the two charges. The phone call I made to get the refund was not affiliated with the restaurant. By the time the arguing was over the food was cold anyway. I will never buy from Louie's Chinese Food.
Lively restaurant on a Fri at 7pm, loved the ambiance. We were a party of 19 sharing 2 tables in the banquet room. We had preordered appetizers and entrees with Janet a week before our daughter's college graduation party. All food and drink was served timely, hot, delicious, and with a smile! I Lazy Susan's on the round tables made the food sampling so easy. I especially liked the vegetarian chow fun and salt & pepper pork. Great experience for our first time here with the entire family!!
This was the best Chinese food I have ever had! We came in with a big party and they were very accommodating to making room for us. The honey walnut shrimp was awesome, but everyone in my party said their food was amazing!
love this place. Melissa is the best waitress any where. food is excellent and so are the prices. It's our to go to place any day of the week. Great hamburgers as well as Chinese food. Breakfast is the best around.
Great Dim Sum! We like coming here because they still serve Dim Sum on carts so that you can see what you are getting. The food is always good and the service is excellent. I recommend this place to friends.
They have great BBQ pork fantastic shrimp fried rice just good food.
The best Chinese Food in the valley. Being from the bay area, this restaurant has the real chinese cuisine! I recommend this restaurant for family dining, gatherings or just wanting some good chinese food in the valley. Hands down! ����
The waitress was charming and the decor beautiful... Unfortunately the food was a disappointment... The Chow Mein had no flavor and they could learn how to make Kung Pao from the Far East Restaurant on Wilson Way
The restaurant is small and dusty but the Kung Pao is better than the Chinese Palace
Love this place. The sweet and sour pork is awesome also the honey walnut prawns are amazing, Start off with crab Rangoon in lemon curd sauce!