Stopped in Thursday night after work do you have my truck washed for the Lincoln Center car show. As I drove in I noticed there were still six or seven cars waiting to be washed and vacuumed. As I drove up one of the employees put the cones out . I asked them if I could still get my truck washed. A different employee walked up and said abruptly we're closed. I said but you still have five or six cars there and he said abruptly we close at 5 o'clock. I looked at my watch And it said 5:01 PM I told him but it's just 501 and he said we are closed . So this morning I called up to talk to the manager his name is Greg . He was not there yet wasn't going to be there until 11:00 PM so I love my name and number for Greg to call me back . So about 12 PM noon I called back down there and ask for Greg. Greg is out of the car wash he's not in the store leave your name and number and will have him call you back . So now it's 4:20 PM and still haven't heard from Greg . So I try to call down there, and the phone just rings and rings and rings and then someone hangs it up. So I called down there again thinking it must be a mistake and the same thing happens. So I try one more time and it just rings and rings and rings . If you can find another car wash I suggest you use it these people are rude they don't care about customer service . There is quite a few times when I'm at work and we have to stay late because we need to finish what we're doing we have to work overtime . And just to think I used to tip these people when they got done washing my car . If I do every take my vehicle to this car wash again which I doubt very seriously they won't be getting a tip ever . Worst customer service ever Pacific car wash you suck
Only complaint is the last two times the vacuum attendants have forgotten to vacuum under the rear seats, which pull up...need to focus on training their help for each duty station better!!
I explained to the clerk that I wanted a car wash and a WAX. He then replied ok , I understand and it will be hand polished . His Employee # 4673.I didn't get what I asked for . I went to him after and he then informed me that I didn't ask for that. Then he showed me a sign that the cost was $14.99. I mentioned to him several times before they started . He obviously didn't understand what I wanted. I believe I should receive a wax that I wanted for free. As I mentioned before , I explained what I wanted to him several times.
This car wash is a small location with friendly empolyees. Car wash us fast and it comes out looking pretty good. Waiting area available.
Okay for a quick car wash. It was done quickly but inside carpets needed to be vaccumed and some bugs still on car.
Terrible service and worse customer service. I had to go back twice and they still didnt get my car clean. BOO TO THEM!
The owner did a great job detailing my vehicle. He was professional and I will do business with him again. Oh I did beg for the 55 and over $10.00 discount...he laughed and have it to me. Mr.Thompson is OK.
If you get a oil change here and the free car wash its a great deal. If you want to just get a car wash they have many washes to chose from, you may pay a couple dollars more but ut us worth the money. They are vary friendly and a wonderfull waiting area. I have never gone there and had my car sit in the sun waiting to be dried. they always get someone on it right away or it sits in the shaded area after exiting the wash. I like this place very much and well return there for all my car washing needs.