Venetian Pet Hospital

this office used to be very welcoming and our animals "always" came first. Now its a business thats more interested in collecting payment that taking care of the patients....The former staff was way better.

in the past I have gotten such wonderful care from all the staff from the front desk, the dr and even the back kennel staff.. with in the past 3-4months the office has gotten some new people in there with seems odd because all of the other clines I have had the plusher of talking to in the lobby have all agreed that they loved the since of family, be it some of the staff was actually family or not the staff was cohesive and worked as a well greased team. I was in well some of these changes were taking place before the old staff was let go, and the vibe you got from what I'm guessing is the new office manager (witch I think she was/is a client I had been in well she had her dogs in the waiting room) was just utter hatred towards the staff that myself and other clients have come to love and they loved our furry babies




I came to this vet office with the understanding Dr Ayres had Parkinson's, years ago it did not seem to affect the care my furry babies got but in the past 6months or so my trust in Dr Ayres ability to function as a veterinarian with his Parkinson's and it being a progressive disorder my trust is just not here any more, and the actions I saw from this new office manage towards another client was absolutely unacceptable this client felt her animal was so unsafe that she had the police escort her and her still sedated pet to another vet office. and for Dr being the owner of this office allow the office manager to act like this and still be there sickened me I did not even check in I turned around and that is the last time I will ever go back, and from the other things im reading on here may have been true 4-6 months ago the friendly loving staff that treated your furry babies as there own are gone like some one else said they were the hart of this office and if Dr's Parkinson's is affecting his judgment enough to let that go I can not and will not trust him or his new staff with my babies. I I was rating this last year I would give it a 5 star but now I give it a 1 star because I have to give it at least 1

What happened to the wonderful, friendy caring , compassionate staff at Venetian? No longer a warm inviting atmosphere. Seems cold and sterile. The new office manager is rude! Has anyone else noticed this difference?

I am absolutely devastated with the changes that are happening at this office, the office is now cold. it was once a cozy welcoming place to bring my pets into, the staff was welcoming and made us fell as if we were their #1 priority, the front office staff was truly the main reason we have still been coming in over the years. the wonderful ladies who did the rescue work are no longer there, I believe it was her son that walked out (he loved his job, why he walked out I don't know) about a week or 2 before the wonderful lady's were forced out. I have been in many times in the last 3 months and the change in management is very apparent, the lady is rude and the rest of the staff are fallowing her example, I don't know what the Dr was thinking??? if he were a smart man he would bring debbi, wanda, eric and amy back in and toss out the rude people who are working there now. if the atmosphere and the rudeness continues I will be finding what vet these caring people are now working at. the compassion and caring from the staff is why I chose to stay at this vet office for so long

I was at venetian pet hospital on Monday and found out the people that use to work there are now gone, these people were the only reason I still came to this vet office with dr having Parkinson's , I can go anywhere to get veterinary care from a vet that doesn't have these medical issues , it was the front people that brought us back in. now the people running the front are rude, the place is not the same. dr made a poor choice in letting those wonderful people go. the caring and compassion is no longer at this veterinary office. another client asked for her medical records well I was there and the lady was extremely rude to her. I too will be going else were my pets are my babies, we knew the wonderful Wanda, Eric and Amy. they were the hart of this office, I can not take my babies to a Dr who has no hart

Love Dr. Ayers! He has a calming effect to even the craziest dogs like mine. His staff is very friendly and professional! I would not trust my dog with anyone else!

I've been to many vet hospitals over the years and this is one of the best !!! The vet and all of the employees are very caring. Their website lets you tour the hospital , so you can see for yourself. It also has pictures of the employees. I saw someone wrote they're not licensed,but they don't have to be. Only the veterinarian requires a license. Don't think I've ever heard of a licensed receptionist or animal care giver orveterinary assistant. There is such a thing as a licensed veterinary technician, but vet hospitals aren't required to have one. Some without a license are better like Debi.