Definitely Outsourced! Horrible Customer Service.Never had a positive experience from Apria. I only use this company because my insurance uses them.
The best costumer service ever. I called 30 places before them and even though I wasn't able to get a Neutralizer threw them they gave me a direct number that accepted my insurance. I was very pleased with there customer care. Highly recommend them to anybody
I can't believe this company is still in business...the worst customer service of any company I have ever done business with . even the employees will tell you they do receive many complaints, never mind the long long hold times. never mind the that this machinery was already paid for, I wish I could leave a less than one star they don't deserve it. please, run with your business to another provider