Chuck is a "go to guy" kind of a businessman. Being from out of state and sending my clients to Chuck for notary services and overnight service of time sensitive material is a no nonsense, get it done and do it right the first time experience for us. In all of my dealings with this company there hasn't been any problems. I always get the same fast, convenient, friendly, dependable service that customers wish for. The next morning my notarized documents were on my desk before I even ate lunch! Amazing!