This store is ghetto and has horrible customer service. I accidentally bought the wrong hair I ordered an exchange terri decides that the hair can not be xchange for which ever her reasoning is. The hair was never touched or worn. DO NOT BUY THIS HAIR if you plan on getting great service. You have to go through the most to speak with her. This business is ghetto and just a waste of time and money. I'm truly disappointed in myself for buying their product.