Excellent service! My daughter accidentally filled the tank of our gasoline car with diesel on a Friday afternoon before a holiday. We needed the car for a long planned trip starting the following morning. After explaining the situation, P&R came immediately with a modern tow truck, took our car to their facility in Stevensville, checked the problem, drained the tank (not an easy thing to do with our car, believe me), road-tested it and completed the work efficiently, always treating me as friendly as possible, and the price was fair. It was an A+++ experience! Highly recommended!
My husband and I are leaving to drive back to Chicago after the long Labor Day weekend. It's 9:30pm, 2 children under 3 in the car, and we have a flat tire. We pulled into the lot to get air in the tire and needed 4 quarters. My husband went in and the older grey haired man with glasses at the counter told my husband "if you're going to buy something, do it with a credit card." My husband said he just needed quarters. The man refused to do it. He actually told him to go to Shell down the street. We were going to buy gas too, he lost our business and we will never be back. As my husband was leaving, he had to unlock the door to get out of the building and the man actually followed him into the lot to yell at him for opening the door he had locked. I'm not sure how he could get out the door without unlocking it. Either way, if I was the owner and found out my employee was refusing service and telling people to go to a competitor, he'd be the first to go. (We drove on our flat tire to Shell and they happily helped us.)
Very nice people, fast, honest. I just moved to the area and my car died. I asked someone "Do you know anyone I can call?" They said "P& R." Even even after a jump wouldn't stay running so ended up needing a tow. It was POURING, of course. Not that I am responsible for the weather, but I felt terrible for the driver. It was Saturday and they originally told me they might not be able to get to it until Monday. I was delighted when they called with the good news just a few hours later that my car was ready to be picked up. They have a customer for life. If anyone ever asks me if I know someone for car service, I will answer "P&R!"
John runs a great ship!! Clean store and very clean restrooms! Very fast and friendly staff!!!