What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
3700 N Point DrStevens Point, WI 54481
From Business: Courtesy Motors, located in Stevens Point, Wis., is an automobile dealership that offers new and pre-owned vehicles from Honda, Nissan, Mazda, Chrysler and Dodge.…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
Have been buying used cars for 40 years. Bought 2 from A to Z. Absolutely the WORST experience! Both vehicles were purchased under a contractual arrangement with the owner (Eli). Eli promises to deliver a vehicle to meet your needs at auction if you give him the cash up front. We were happy with the 1st car so gave him insurance payoff for another vehicle that had recently been totaled in an accident. I loved the vehicle that had been lost; it was older but loaded with options that all worked. For $ we gave him, Eli was certain he could find a replacement. Within an hour of giving him $, he called to say he'd found one; would be here in 2 weeks; it was actually 4 weeks-when it arrived it needed about $900 in repairs. Over 6 mo, we spent minimum of $1,500 more on repairs just to make it drivable; never did get check engine, ABS, or oil light to go off. It was "loaded" w/options that didnt work. I asked Eli to fix only one, the DVD player for kids. Paid him $125; replacement never worked-has not played a single DVD but Eli never offered to return $-Guess it worked once for him but he could never get it to work to show me that it did. After newly purchased tires wore out in 30 days I went somewhere else with A to Z receipts & asked if they could find what was wrong. Turned out Eli never recommended alignment after replacing front struts. Eli insists this was not necessary but an alignment did resolve the issues. The timing belt in the other vehicle broke within 90 days. Never considered that Eli's fault. However, the $185 ticket we got in Nov. for driving an unregistered vehicle purchased from A to Z in Sep was totally Eli's fault. According to Eli, he was too busy and just didn't have time. At the time I was nice about it because I was still trying to get issues resolved with the catastrophic purchase of tge other vehicle. When I confronted Eli about the alignment, he said I had been nice and gave positive feedback that repairs seemed to be improving things. Yes, I was nice because I'm a nice person and felt like I was being a chronic complainer. However, the vehicle never drove as it should and in retrospect, I probably should have taken Eli to court rather than go back to him after driving in a snow storm and feeling I had no control of the vehicle. I literally feel I could have been killed due to what I perceive to be Eli's negligence in ensuring the vehicle was safe to drive. One last thing, he scheduled at least 2 appointments with me that he didnt show up for which seems to be consistent with another reviewer's comment. If I could give him less than 1 star, I would. Let the next buyer beware, I guess.
Had a 10AM appointment for this morning that was made a week ago. They "open" at 10, I waited almost an hour. NO SHOW! I leave a three star at expertise because I do not know whether they know anything or not, but professionalism and promptness the get ZERO stars.WTF!
Went above and beyond! They put a new motor in my car and it's been running great for 5 years now! Highly recommend them!
Great service, super friendly, reliable, and fair priced! They definitely do a GREAT job and go out of their way to help people.
They are always friendly, professional, and affordable! I always bring my vehicles here and have never been disappointed.
Couldn't ask for better service! My blinkers went out and I felt really unsafe driving my daughter around without them. The guys at A to Z understood and worked me in the same day. Professional, courteous service at a great price!!!
Fast, reliable service at a really fair price. Since our daughter and nephew go to college in Stevens Point, it's great to have a shop there we can trust to help them when they have car troubles. Plus they're really nice people :)
I have been bringing my vehicles to A to Z Auto since they opened, and they are amazing! What other mechanic do you know will spend time trying to fix an issue then when they find out it's actually a simple fix let's you walk out with "I'm just glad I could fix it for you" when you try to pay him for his time!?
I took my car to get it fix, when I got it back the same day, I had a lot of problems wrong with my car. My car is running worst then before and I'm a little nervous to drive my car now.
I had flat and they fixed it for free. Even though i didnt buy my tires there.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.