Manager there" Tim " is very disrespectful, my wife has paid off like 5 things there..corporate even sent her a platinum VIP card for being a loyal customer..we have like a 3,000 dollar limit.. we usually dealt with the weirton store but i guess they closed so we were forced to go to the steubenville store..we loved Eva but this Tim guy is a joke.. she was late on a few payments but made it up..never had anything repossessed..anyway we there to purchase something else..is this guy wanted to lecture my wife about "I don't run my store like weirton so if you miss a payment we're gonna have problems" WHAAAAATT this guy definitely didn't get enough hugs as a child..its because of him we will never purchase another thing from them..going to quality rentals from now on. Hey tim!����
Absolutely THE best rental company. I will never rent of someone else again. They treat you like family. I love them.
Great place or rent from they treat u like family wouldn't go anywhere else if u don't at least give them a chance ur missing out on great experience
This business is wonderful, including the people that work there.. If you have a problem they will do their best to help you... AND the prices are much more reasonable then other rent to own business.. LOVE this store..
We appreciate the support of the local communities who have made us feel very welcomed since we have opened in August of 2014. I would invite anyone who would like to see the steps we take to protect our customers and our personal homes from allegations about bed bugs by two apparently unhappy customers. I would agree with Michaela read all the fine words some of our customers gave us in reviews, perhaps they read a review that didn't portray us in a fair way and wanted people to read about their experiences with our company. There are two sides to every situation and I feel bad that we were unable to make all of our reviews 5 stars. Thank you for recognizing our employees doing a good job in your opinion. Hopefully if you do business with us again your review will also be at least 3 stars or more. Thank you for your business, again it's unfortunate you were not happy with our company. We have had no other claims of bed bugs since we have opened and our store itself has never had an issue with bed bugs. We again do have several procedures in place that the Ohio Department of bedding, upholstery and stuffed toys have recognized stating no other RENT TO OWN or seller of preleased products listed above go to the length we do to prevent BED BUGS, Lice , Dust Mites, etc. We would lo to put anyone's doubts or concerns to rest and give them 100% confidence that we are the safest place to buy upholstered goods whether new or used.
Renting from Quality Rentals over all the other rental companies will be the best decision you will ever make!!! They treat you like family so much you become family!! They have always helped me in any situation, and over the past 10 years I have never had one issue!! Everything is clean and worth the price you pay!!
The workers at the store are amazing they work with you and get the things you need for every day living. I live in bellaire and go to that store because they are the best around and yes I have rented off the stores around they treat you like a number not a person but quality treats you like family. So do yourself a favor and try there store out you will not be disappointed.
Customer service is by far the best around. If you go to the store you know by name your not just an account number. Very friendly and easy to talk to and work with
I would recommend anyone to go to quality rentals. They are always nice and treat you like family. Positive attitude and are willing to work with you. I wouldn't take my business anywhere else but here. They make you feel at home when you walk into the store.
Fantastic people, with fantastic attitudes. This place is absolutely wonderful. Couldn't ask for better prices or better Quality!