Awesome service! Loved the decor and atmosfere, nassage chairs were amazing! Will be back for sure and highly recommended!!!
46216 Potomac Run PlzSterling, VA 20164
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Best pedicure I have ever had!! So relaxing. Cascade Nails Spa is able to create a relaxing and indulgent atmosphere. Self heating and massaging chairs, warm wraps for your shoulders, eye masks, water and tea available.
Love this place. Vi does my nails, but very friendly and make sure everyone is taken care of. No matter where you go, gel can chip, but this place I can get almost three weeks out of them. If they chip earlier, Kathy always takes care of me.
Had a gift card for Tiffany Nails, which is what is on their sign out fron, their literature in the store as well as their pillows on the pedicure chairs. I saw another couple of ladies have trouble with a gift card, and specifically asked if I was in the right place because I had a gift card also. I was assured I was, and after my pedicure, when I went to pay, was told they hav a new owner and are transitioning to a different name and they refused to take my gift card. I will NOT be back here. They did a very mediocre job on my french pedicure on top of it all. Extremely angry about them lying to me to stay, then refusing my gift card after services were rendered.
Terrible place. Never again. Decided to get my nails done and even got the top of the line gel to make sure they would last longer. I had a lady named Nina do them since I've never been there before. She did them in less than a hour and left them so thick and messy. I had nail polish all over my finger and white gel all over and inside my nails. Also 2 of my nails weren't even glued properly. I called them and the owner was very friendly about my nails and told me to come back and have them fixed. So I drove back and had Danny fixed them and left them completely better. Remind you I paid 47 plus left Nina a 12$ tip. I left happy with my nails and even apologized to them for having them fix their mistakes. This morning when I woke up two of my nails were completely chipped and I thought gel was supposed to last longer than one day. So I called her and she was so rude and disrespectful after I said I wanted my money back and my nails off. She yelled at me and told me I had a problem and hung up. I don't know what to do in this situation but I'm never going back there EVER!!! AND NO ONE SHOULD. All they do is rip people off. I'm so disappointed.
This business is under new management with a great customer service. Their staffs are professional and friendly. Please give it a try.
Made an appointment for me and two friends for 10:00. Got there at 9:55. The place was like a tomb. Techinician showed at 10:05. Casually opened the door. Asked us to go pick out a color (in the dark). Then asked "what can I do for you". We told her we had three appts for gel manicures. She ushered my friend to her table (still no other manicurists) and then told her she didn't know how to use the gel polish with a brush (the color she wanted didn't have a nail polish brush, needed to be painted on with a separate brush). So she took my other friend who chose the appropriate tyep of gel color and started her manicure. THEN another techinician showed and started my friend, rudely making her switch chairs as she was soaking her fingers. MY manicurist finally arrived (at 10:20) and roughly started my manicure. When another lady came through the door, she said "Give me ten minutes". Meaning MY gel manicure was going to be 10 minutes long! For $40!! She made good on her promise, taking 15 minutes. My nails were too long, the polish was tacky and sloppy. She got parafin all over my Tiffany bracelet and made no apologies. I will never return to this salon. I don't know if they changed management or what but it was the worst experience I have ever had. I get manicures regularly. Go to Paradise Nail in Reston. They book quickly so plan ahead (my problem today). Stay away from this salon. You'll be so disappointed.