We found out that our hot water heater in our finished basement had been leaking slowly for some time. Mold had built up on two walls, but was hidden behind bookshelves, so we didn't notice the problem until we saw the floor looked funny. I called PuroClean on the recommendation of a friend.The PuroClean folks were fantastic! When I called, Ed answered and was very professional and friendly, and so was the team that came to perform the mold remediation. Everything was done correctly and quickly! They set up a containment area. The wall portions were removed along with the entire floor. They then removed any remaining mold, cleaned out the air ducts, set up air scrubbers and totally cleaned up behind themselves. I really appreciate the work that PuroClean did for us. Thanks, Ed and team!
From Business: Water, smoke, and fire damage to your home and contents can be devastating. It is our goal to restore your property as quickly and efficiently as possible.Your fi…
From Business: The Tu's Group Inc. was founded in 1985 by Peter Tu. He focused for many years on carpet installation for customers in the Metropolitan D.C. area. As The Tu’s Gro…
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The following is from a recent customer who wishes to remain anonymous: "Highly professional and totally trustworthy. What I appreciated most was that youfocused on teaching me about your work, so that I would understand my needs, instead trying to sell like so many other service personnel. I have the utmost confidence in your work, and your folks were great! ~ A Satisfied Homeowner, Vienna, VA"
When our basement flooded, PuroClean's response was fast, friendly and professional. Ed and his team answered all of our questions and walked us through the flood mitigation process. Since the damage was covered, Ed worked directly with our insurance company to arrange the payment (after the deductible) which made it easier for us to focus on the lining up the rest of the repair work. I hope we will never have another home emergency like this ever again, but if we do, I wouldn't hesitate to call PuroClean again.
I would definitely recommend Ed's service. I thought the work was done professionally and thorough. Sandy Hurrican did the damage to our basement, The crew came and did most of the work while I didn't need to be around. Took away debris, saved samples for insurance, etc. Ed came around often to check and answer any questions. I can't address the pricing since we didn't really ask around and never needed this kind of service before. If it happens again? Sure we would use Ed again.