Tart Lumber Company, Inc.Add to Favorites
22183 Shaw Rd, Sterling, VA 20166
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Please contact the business for updated hours/services due to the COVID-19 advisory.
|Mon - Fri:|
Primary Phone: (571) 434-0235
Phone: (703) 450-6464
Phone: (703) 631-9450
Phone: (703) 771-4967
Phone: (703) 450-5040
NKBA,NARI,NFIB,Better Business Bureau
Good people and decent products, delivered material with straight cracks are not able to use it. However, digress from the story, the salesperson Robert L P. made a mistake with the order, and one of the process was that I will have to call in separately to have the material pickup instead for their shipping to remove the material prior to delivery. Don't understand it, but however it is their process and to me it seemed we are correcting the problem and not fueling it. While delivering my contractor noticed the error and reminded the driver it was wrong and a possible return. The driver lost his cool and was very unprofessional. I understand these things happen but now I see how the whole process is draining on both the customer and workers. I now have scheduled for their pickup, and numerous times have asked for when the person will arrive. No response !!! I can't schedule for the dumpster or anything else as the material taking up the driveway space. Tart Lumber was highly recommended and don't want people to shy away from reading this review. Everyone's experience is different. Mine has been frustrating.