Please note our privacy policy has changed. To view the policy, please go to https://corporate.thryv.com/privacy/

CCPA

Saved to Favorites

Please contact the business for updated hours/services due to the COVID-19 advisory.

Sears is the #1 Appliance Services Provider according to IBISWorld Inc. market share data. Call or Click to Schedule your Service. We're the Kenmore experts.

General Info
Sears Home Services has over 6,000 expert technicians providing both product maintenance and repair solutions. Our technicians are industry trained, well-respected and will help keep your products running longer and working right in no time. We are America's #1 appliance services provider -wherever you bought it, we’ll repair it. 24/7 Customer Support. What to expect: Call before we arrive, Estimate before we begin work, 90 day satisfaction guarantee on parts and labor. We’re the largest appliance services provider in the country and we’re right around the corner! Plus, you will save 20% on all in-home repairs! Our expert technicians will process payment and any coupons or discounts at the time of service.
Hours
Regular Hours
Mon - Sun:
Services/Products
  • Sears Home Services is number one in appliance repair. We offer In-Home Repair & Maintenance Services for the following: Washers & Dryers, Refrigerators and Freezers, Cooking Appliances, Dishwashers, Microwaves, Riding Mowers, Snow Blowers and more! We also offer multiple solutions for all budgets, and service most brands regardless of where you bought it. Trust the Appliance Repair Experts at Sears. For expert repair services, Call 1-800-280-5986 for more information.
Brands
3com, Ace, Acer, Addison, Admiral, Adobe, Adobeair, Agrifab, Air Quest, Aiwa, Amana, Ambassador, American Standard, Americana, Apple, Aprilaire, Arcoaire, Ariens, Armstrong, Asus, Ati, Averatec, Bard, Bosch, Bose, Briggs&Straton, Brother, Bryant, Caloric, Campblhsfld, Canon, Carrier, Casio, Cerwin Vega, Char-Broil, Cisnet, Coleman, Comfort, Companion, Compaq, Craftsman, Craftsman Pro, Creative Lab, Crosley, Day & Night, Dell, Delonghi, Delta, Denon, Dirt Devil, Dunkirk, Dynamic, Eager 1, Ecowater, Element, Ema, Emachines, Ennox, Epson, Estate, Eureka, Euro-Pro, Fedders, Fiesta, Fisher, Fisher Paykel, Frigidaire, Fuji, Funai, Galaxy, Gateway, Ge, Ge Profile, Generac, Gibson, Glow, Goodman, Harmon Kardon, Health Rider, Heil-Quaker, Hitachi, Homelite, Honda, Horizon, Hotpoint, Hp, Husqvarna, Ibm, Ikea, Imperial, Infocus, Inglis, Intercity, Intl Cmf Prd, Janitrol, Janome, Jbl, Jenn-Air, Jensen, Jvc, Kawasaki, Kelvinator, Kenmore, Kenmore Elite, Kenmore Pro, Kitchenaid, Kohler, Lawnboy, Lenovo, Lg, Lifestyler, Lifetime, Liquid Video, Lite-On, Luxaire, Mackissic, Mage, Magic Chef, Magicpak, Magnavox, Maker, Makita, Maytag, Mcculloch, Milwaukee, Mirus, Mitsubishi, Modern Maid, Msi, Murray, Nec, Nikon, Nordyne, Norge, Odak, Ohiosteel, Oneida Royal, Panasonic, Payne, Philips, Pioneer, Polaroid, Polk Audio, Portercable, Poulan, Proform, Quasar, Rca, Reebok, Reliance, Rexel, Rheem, Robins/Subaru, Roper, Royal, Royal Sover, Ruud, Sampo, Samsung, Sears, Sentry, Singer, Skil, Snapper, Snow
Payment method
amex, discover, master card, visa
Location
Dulles Town Ctr
Amenities
24/7 Customer Support - 90 day satisfaction guarantee on parts and labor
Categories
Major Appliance Parts, Appliance Installation, Dishwasher Repair & Service, Electronic Equipment & Supplies-Repair & Service, Exercising Equipment-Service & Repair, Lawn Mowers, Lawn Mowers-Sharpening & Repairing, Major Appliance Refinishing & Repair, Major Appliances, Range & Oven Repair, Refrigerators & Freezers-Repair & Service, Small Appliance Repair, Small Appliances, Television & Radio-Service & Repair, Tractor Repair & Service, Vacuum Cleaners-Repair & Service, Washers & Dryers Service & Repair

Reviews

Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
Share Review

Like this review? Share it on your social network to get the word out!

AR
Ashburn R.

12/31/2016

Overall
Service

Easy to schedule online and received multiple reminder calls. Technician arrived earlier than the window, was very professional, diagnosed the problem, gave pricing and shared his professional opinion.
I've used Sears before and have always received excellent service.

GH
Geegee H.

10/04/2016

Overall

LG Washer was broken. Made appt and technicians came next day. They arrived earlier in the time frame given and spent approx 2 hrs fixing prob. They were very informative and told me ways to maintain my washer and helpful to sell products as I didn't know I needed to have. The lead technician had a another "shadow" him. Appt was very thorough, efficient and fast! Very happy!

JP
Jeffrey P.

09/17/2016

Overall
Service

Since 4 August we've been trying to get our combination refrigerator /freezer repaired as the freezer portion wasn't cooling. After a noshow by a mechanic a fortnight ago, this Tuesday the service was accomplished, net result was now neither the fridge nor the freezer are working. We have to wait a week for a follow-up appointment. Sears did arrange a $100 credit so we could buy a mini fridge to tide us over.

Tiffany M.

09/17/2016

Overall

Technician was prompt, very professional and thorough. Fixed the problem and gave me a very good price for work.

SP
Susan P.

07/12/2016

Overall
Service

Mike was the best technician we have had from Sears in a long time. He explained everything that was needed for our clothes washer and some of the new items to watch out form.

Super to work with, timings were great and the speed was exceptional.

Lisa B.

06/25/2016

Overall

Called with a broken washing machine. Had to wait 8 days for service. Service man arrives and tells us that he doesn't have the part (even though we told them what the problem was before they came). Will need to order and wait another week. Only because of our call to a supervisor was this expedited and repaired sooner. Very unhappy with time it took. We have a maintenance agreement with them for which we pay a lot of money. We should not have to wait so long for service.

Nancy B.

04/01/2016

Overall
Service

Repairman was prompt, knew what he was doing, and was very friendly. A pleasure to do business with him.

SY
Sheri Y.

01/02/2016

Overall

Dryer repair. Easy to schedule online, arrival time confirmed promptly, arrived on time, completed.