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Business Description

Drake Auto is a full service and repair facility in Northern Virginia servicing all makes and models. Now more than ever it takes highly qualified technicians to keep pace with new advancements in the automotive industry. Drake Auto features A.S.E. certified technicians with over 25 years of experience. Outfitted with up to date equipment and diagnostic tools, our team will make certain your vehicle accurately gets the service it needs. Just Carl has been founded and independently owned by Carl Epstein for over 5 years in Sterling, VA. With the owner on site you can rest assured your vehicle will be repaired correctly. We are proud members of the Independent Automobile Technicians Network as well as local car clubs for European, Domestic and Asian cars. Drake Auto uses all factory approved filters and fluids to keep your factory warranty in effect. We will also keep a record on our database of all your services and repairs so if you want to know when your last oil change was or when your next service is due just call and we will be glad to assist you. All work is guaranteed to be done to your satisfaction. Fixing cars is not rocket science. Just fix what you say you are going to fix for the price quoted and you have the recipe for success and repeat business. We look forward to seeing you at Drake Auto. Location:  23571 Pebble Run Place #150, Sterling Virginia 20166

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

Sat - SunClosed

Extra Phones

Phone: (571) 244-6963

Brands
* Audi * BMW * Chevy * Dodge * Ford * GM * Honda * Mercedes * Toyota * Volkswagen
Payment method
check, amex, discover, visa, mastercard
Location

23571 Pebble Run Place #150, Sterling Virginia 20166

Amenities

Night drop box, wireless internet in the waiting room

AKA

Drake Auto Repair

Drake Automobile

Drake Auto LLC

Drake Automobile Repair

Categories
Auto Repair & Service, Tire Dealers, Automobile Body Repairing & Painting, Automobile Diagnostic Service, Automobile Electric Service, Brake Repair, Auto Springs & Suspension, Auto Transmission, Windshield Repair, Tire Recap, Retread & Repair, Wheels-Aligning & Balancing, Auto Oil & Lube, Mufflers & Exhaust Systems, Wheel Alignment-Frame & Axle Servicing-Automotive, Automobile Air Conditioning Equipment-Service & Repair, Radiators Automotive Sales & Service, Emissions Inspection Stations, New Car Dealers

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Reviews

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Overall
I've been bringing tempermenta...

I've been bringing tempermental VW's to Carl for about twelve years, as well as my husband's older model Prius. Carl is a wonderful mechanic if you're looking for someone who is skilled, honest, charges a fair price for their labor and services, and will be there six months (or ten years!) from now when you go to look him up again. You're not getting an entry-level mechanic, you can't expect dollar store prices. He has diagnosed very difficult problems for me, helped me triage repairs when money was tight, and he's also sent me elsewhere when it was something he couldn't do. To add to another review I saw, I have never felt diminished or condescended to due to my gender, and when I clearly knew what I was talking about, he listens and doesn't try to explain it from the sticks on up - no need to ask my husband (who knows less about VW's than I do!) to deal with Drake Auto.



When I was growing up, we called the people who actually fixed our cars when the dealership couldn't, "shade tree mechanics", because you pulled up beneath the big shade tree on the side of their driveway for them to work. Carl and Kyle are the best shade tree mechanics I've ever worked with, with all the modern conveniences and high tech diagnostic tools.



One suggestion - when he gives you directions to the shop, listen to them, don't assume you'll be able to find it because you know where the street is. The new location is a little hard to find, but very worth it!



When I got my new car, I felt like I needed divorce papers. Luckily our aging Prius has kept us in touch, and my car is out of warranty soon. ;)

dmf0371

10/13/2012

Overall
Carl and Drake Auto have kept ...

Carl and Drake Auto have kept my Audi running in tip-top shape for nearly 7 years. He provides high quality automotive service at a fair price. Carl takes the time to explain what service/repair your car needs, and why.

Drake auto is friendly, professional and customer focused, and I have never felt pressured to make any repair. Service is performed in a timely manner and my car has always been delivered on time.

I have recommended Carl and Drake Auto to many of my friends and they have also spoken very highly of him and the service Drake Auto has provided.

If your car needs service, you should take it to Drake Auto for top quality service at a fair price.

rbwalters

10/12/2012

Overall
i have been taking my car to c...

i have been taking my car to carl for a number of years and i have not had any issues with carl or his work. i am very particular on who works on my . carl treats both me and my car very well. i would recommend carl to anyone who is fussy and cares about his or her car. it is hard to make everyone happy these days but car goes out of his way to do so.

samig.

10/10/2012

Overall
I have been bringing my car to...

I have been bringing my car to Carl for the last 10 years. I have never once left the shop feeling taken advantage of or disappointed in the quality of work.



When you drive your car away from Drake Auto you can feel confident that your car is repaired properly, that the wheels will stay on and that it isn't held together by duct tape.

I brought my car to Drake Auto after having the routine maintenance done at the dealership. The auto department at the dealership claimed that I need $2000 worth of repairs. Brought the car to Carl for a second opinion. Guess what? Not only did I not need the the repairs they said I did. They missed a crucial issue with the car where the transmission was basically bouncing up and down. Carl confirmed that the repair was covered under my warranty and got the part ordered and fixed.



Carl is an honest and master -mechanic. Which I know may be a shock if you are used to dealing with crooked ones. Your car could not be in better hands than with Carl.



Shane & Anita

kyle.j.epstein

10/10/2012

Overall
This is to respond to my other...

This is to respond to my other reviewer. This car came in for tire installation and a bad motor. When I went to install the tires the studs were not long enough. This is a custom install with 24 inch rims on a older Caprice. I ordered studs and had them on in a few days. I called the customer and told him he needed a new motor. I always take a deposit before starting motor jobs. He said that was fine but he didn't have his credit card with him and I should call him back on Friday. When I called he said he would not have the money until next Friday and to call him them. I got no answer. When he finally called me a week later he said he was back at work and could make a $500 deposit in a week. This went on for some time then he sent an email one day saying he didn't think he should have to give a deposit and felt I just wanted a deposit because he was black. I told him I was very offended by his comment and one of my best friends is black and he needs to just pay me $60 for the cost of parts and I would not charge him any labor and take his car somewhere else. A couple weeks later his girlfriend paid for the car on her credit card and then this review pops up?

carl.epstein.18

10/09/2012

Overall
What can I say. Anyone can wri...

What can I say. Anyone can write anything they want on the web. First review says they left their car at my shop for weeks and I never even opened the hood. Hmm interesting. Something doesn't sound right here. I am an honest business owner trying to make a profit and be fair at the same time. In this economy I am practically giving service away. I'm sorry but it would be ridiculous to believe I would keep a car for weeks and not even open the hood and then charge $2000. I would at least open the hood ! Only kidding.

amtrevis

07/30/2009

Overall
Speaks to you like a human

I just moved to V.A. and I'm a female. Apparently that means I get charged double for all auto services!! Not the Autoshop. Carl talked to me like a human not like I'm some ditz that doesn't know a brake pads from a fan belt. My fathers a mechanic so I've grown up around cars I'm not stupid i know how much things actually cost! They were wonderful and very helpful on how to fix my car! i would deff go back to them again!!

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