I went to "honest" Tom's to have my power steering fixed. After replacing the pump and valves there was a puddle of power steering fluid beneath my vehicle two days later. I returned the vehicle requesting it be fixed, and a few days later after pulling it off the lot the power steering would not work at all while in reverse. I returned to request a refund or a fix and they said they would not touch the vehicle because of an oil leak (which was not there prior to the initial fix, and there is no documentation regarding the leak). When I kindly asked for a refund they called the police and said I was trespassing. I will be moving forward with a lawsuit to recover the $1300 I wasted in sending my vehicle here. I have never encountered a worse business experience in my life. Do yourself a favor and avoid going to this business.
23035 Douglas Ct Ste 132Sterling, VA 20166
From Business: Meineke is your one-stop shop for all of your car care needs. Visit us today or save time by scheduling your appointment online at meineke.com. Contact us for inf…
45911 Transamerica Plz Ste 101Sterling, VA 20166
The customer service at this business is unbelievable. They will bend over backwards to make you feel at home and make your visit as pleasant and ha…
13. Duelles Expert
22863 Bryant CtSterling, VA 20166